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What is Synology MailPlus?

Boost your team's efficiency with a localized email solution that emphasizes data sovereignty, security, and reliability. Tailor unique mailboxes through sophisticated filters and labels, ensuring you remain informed about important issues. By disabling conversation view, you can organize email threads as separate messages, making it easier to handle communications in a way that feels intuitive. Enhance collaboration by allowing team members to share access to the same mailbox, which aids in coordinating on joint projects. Support various email domains on a single server, each configurable to address particular requirements independently. Implement a range of login options, control daily email usage limits, and set specific policies for different users and groups to optimize management. Delegate administrative tasks based on roles to simplify oversight and improve efficiency. Gain clarity on potential threats to your team's email communications through easy-to-read visual displays. Leverage the robust Rspamd engine to detect spam and deepen your understanding of email security vulnerabilities, ensuring your team stays safeguarded against new threats. This all-encompassing strategy not only enhances productivity but also nurtures a collaborative workplace atmosphere, making it easier for everyone to achieve their goals together. Overall, investing in an effective email solution is essential for any team aiming to thrive in a digital landscape.

What is Keeping?

Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.

Media

Media

Integrations Supported

Integrations Supported

Gmail
Google Workspace
Shopify
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$8 per user per month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Synology

Date Founded

2000

Company Location

Taiwan

Company Website

www.synology.com/en-us/dsm/feature/mailplus

Company Facts

Organization Name

Keeping

Date Founded

2019

Company Location

Brookyn, NY

Company Website

www.keeping.com

Categories and Features

Email Management

Not specified

Categories and Features

Email Management

Not specified

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