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What is Syxense Manage?

Syxsense Manage enables users to oversee and control all endpoints both within their network and beyond. It supports a variety of operating systems, endpoints, and IoT devices, providing a holistic perspective of the IT infrastructure. With its user-friendly interface and all-encompassing features, Syxsense offers a seamless management experience. The platform delivers detailed endpoint intelligence, including information on operating systems, hardware, and software inventories. Users can identify missing patches or any security standard violations. Critical devices are highlighted through color-coded datagrids, dashboards, and reports, while logical groupings of devices can be efficiently managed using queries, sites, and groups. Furthermore, it allows users to prioritize security measures and patching efforts based on associated risks. Users can also track the release of patches, their severity, and associated vulnerabilities. Additionally, features like Automated Maintenance and Blackout windows ensure that business operations remain uninterrupted during updates, making it a vital tool for maintaining organizational productivity and security. This comprehensive approach not only enhances visibility but also streamlines the management of IT resources across diverse environments.

What is Splashtop Remote Support?

Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike.

Media

Media

Integrations Supported

Acronis Cyber Protect
Active Directory
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
Naverisk RMM & PSA
NinjaOne
ServiceNow
Spiceworks Network Monitor
Splashtop SOS
Syncro
Zendesk

Integrations Supported

Acronis Cyber Protect
Active Directory
Addigy
Atera
Autotask PSA
Datto SIRIS
Freshdesk
Freshservice
IBM MaaS360
Ivanti Neurons for MDM
Naverisk RMM & PSA
NinjaOne
ServiceNow
Spiceworks Network Monitor
Splashtop SOS
Syncro
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$40/month for 25 computers
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Syxsense

Date Founded

2012

Company Location

United States

Company Website

www.syxsense.com/manage

Company Facts

Organization Name

Splashtop

Date Founded

2006

Company Location

United States

Company Website

www.splashtop.com/remote-support

Categories and Features

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Categories and Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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