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What is TCS Optumera?

As retailers craft their strategies for a post-COVID world marked by rising costs, shifting consumer behaviors, fierce competition, and strict safety regulations, their ability to adapt swiftly has become crucial. This urgent need demands a significant overhaul of retailers' operational frameworks. Moving forward, building resilience is key to unlocking substantial value and facilitating informed decision-making that relies on comprehensive data, predictive analytics, and intelligent, real-time insights tailored to local markets. TCS Optumeraâ„¢ provides an all-encompassing AI-powered retail optimization suite aimed at refining both merchandising and supply chain strategies in a unified manner. By utilizing this innovative technology, retailers have witnessed sales increases of 3-5%, nearly halved the time spent on operations, executed five times more strategies, and achieved a cost reduction of 20-30%. Additionally, it allows for the optimization of customer shopping baskets across multiple channels by considering demand transferability, consumer preferences, predictive analytics, and competitive products, ensuring a personalized shopping experience for every individual. This holistic strategy not only enhances operational efficiency but also equips retailers to excel in a swiftly changing market landscape while nurturing long-lasting consumer relationships.

What is Inmar Intelligence Retail Cloud?

Unveiling the most comprehensive retail marketing technology and service solution available, designed to cultivate more meaningful and personalized customer interactions while providing fully quantifiable outcomes. This groundbreaking solution, fueled by distinctive data insights, is poised to revolutionize the retail landscape for both brands and retailers. At the heart of Retail Cloud lies its unique data intelligence platform, ShopperSync™, which utilizes SKU-level transaction data in conjunction with various shopping behaviors collected from point-of-sale systems and consumer engagements for effective targeting and activation across the marketing spectrum. Moreover, Retail Cloud features a ready-to-implement onsite monetization solution that enables retailers to seamlessly integrate advertising opportunities into their digital shopping platforms. Leveraging Inmar’s powerful incentive and audience management framework, Inmar’s Loyalty Solutions equip retailers with the tools to design, execute, and manage loyalty programs aimed at fostering and enhancing customer loyalty over the long term. With these innovative resources at their disposal, businesses can anticipate not only improved customer satisfaction but also a significant and sustainable expansion of their market influence. This combination of technology and strategy is essential for retailers looking to thrive in an increasingly competitive landscape.

Media

Media

Integrations Supported

Acquia Cloud Platform
Adenza
Adobe Advertising Cloud
Aqua
BeyondTrust Endpoint Privilege Management
Blueprint
Boomi
Bosch IoT Suite
Commvault Cloud
Creatio
Datadog
Flexera One
Informatica Cloud Application Integration
Marketo
MongoDB
MuleSoft Anypoint Platform
Oracle Cloud Infrastructure
Salesforce

Integrations Supported

Acquia Cloud Platform
Adenza
Adobe Advertising Cloud
Aqua
BeyondTrust Endpoint Privilege Management
Blueprint
Boomi
Bosch IoT Suite
Commvault Cloud
Creatio
Datadog
Flexera One
Informatica Cloud Application Integration
Marketo
MongoDB
MuleSoft Anypoint Platform
Oracle Cloud Infrastructure
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tata Consultancy Services

Date Founded

1968

Company Location

India

Company Website

www.tcs.com/optumera-digital-merchandising-suite

Company Facts

Organization Name

Inmar Intelligence

Date Founded

1980

Company Location

United States

Company Website

www.inmar.com/solutions/retail-cloud

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Categories and Features

Retail Execution

AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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