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What is TFS Manager for Dynamics CRM?

Seamlessly transfer case information from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously recognized as Microsoft’s Team Foundation Server or TFS from 2013 to 2019. A common scenario for this integration is the escalation of bugs or other issues that require developers' attention for resolution. Users have the ability to search within TFS, link cases to current work items, or directly "send cases" to TFS, which leads to the automatic creation of new work items. Once the development team completes their assignments, the CRM cases are updated with crucial TFS work item details, along with notifications regarding any changes in CRM. It's worth mentioning that not all cases are related to bugs; some may need to be escalated for development assistance. Two-way connections between cases and TFS work items can also be established, enhancing tracking and management. Furthermore, new TFS work items can be generated automatically based on defined case field parameters and allocated to the correct projects. This integration accommodates all templates and various work item types, thereby ensuring broad functionality. By enhancing this flow of communication, teams can significantly improve their efficiency and responsiveness when addressing emerging issues. Ultimately, this streamlined process fosters a more collaborative environment, enabling teams to resolve challenges more effectively.

What is Duet360 OneOffice?

Duet360 OneOffice, developed by Endowance Solutions, serves as an integration platform that seamlessly connects Salesforce with various ERP systems, including Infor, Epicor, Sage, Microsoft Dynamics, NetSuite, SAP, and IFS. This cutting-edge solution enables organizations to unify data from multiple ERPs within a single Salesforce environment, addressing complex requirements such as multi-company accounting and customized management of Ship-To accounts. By optimizing both front-end and back-end processes, Duet360 OneOffice facilitates rapid deployment—often within a four-week period—allowing companies to make informed, data-driven decisions while effectively responding to customer demands. As a managed cloud service, it alleviates integration difficulties, enhances performance and reliability, and minimizes the need for extensive IT resources, ensuring that businesses can dedicate their efforts to core activities without being sidetracked by technical issues. This all-encompassing strategy not only boosts operational efficiency but also equips organizations to swiftly adjust to evolving market trends, ultimately fostering sustained growth and innovation. Moreover, the platform's user-friendly interface and robust support further enhance its appeal, making it an invaluable tool for organizations aiming to streamline their operations.

Media

Media

Integrations Supported

Epicor Prophet 21
Gemini Testing
Microsoft Dynamics 365
NetSuite
Pester
PitchBook
Qualitia
Revenera SCA
SAP ERP
Sage Intacct
Salesforce

Integrations Supported

Epicor Prophet 21
Gemini Testing
Microsoft Dynamics 365
NetSuite
Pester
PitchBook
Qualitia
Revenera SCA
SAP ERP
Sage Intacct
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quantum Whisper

Date Founded

2006

Company Location

Canada

Company Website

www.quantumwhisper.com

Company Facts

Organization Name

Endowance Solutions

Date Founded

2007

Company Location

United States

Company Website

www.endowance.com/duet360oneoffice

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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