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What is TFS Manager for Dynamics CRM?

Seamlessly transfer case information from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously recognized as Microsoft’s Team Foundation Server or TFS from 2013 to 2019. A common scenario for this integration is the escalation of bugs or other issues that require developers' attention for resolution. Users have the ability to search within TFS, link cases to current work items, or directly "send cases" to TFS, which leads to the automatic creation of new work items. Once the development team completes their assignments, the CRM cases are updated with crucial TFS work item details, along with notifications regarding any changes in CRM. It's worth mentioning that not all cases are related to bugs; some may need to be escalated for development assistance. Two-way connections between cases and TFS work items can also be established, enhancing tracking and management. Furthermore, new TFS work items can be generated automatically based on defined case field parameters and allocated to the correct projects. This integration accommodates all templates and various work item types, thereby ensuring broad functionality. By enhancing this flow of communication, teams can significantly improve their efficiency and responsiveness when addressing emerging issues. Ultimately, this streamlined process fosters a more collaborative environment, enabling teams to resolve challenges more effectively.

What is Getint?

Getint is a robust integration platform designed to streamline data synchronization across multiple systems involved in work management, DevOps, and IT service management. It effortlessly links a diverse selection of tools such as Jira, ServiceNow, Azure DevOps, GitHub, GitLab, Zendesk, monday.com, Salesforce, among others. This platform supports both one-way and two-way synchronization for elements including issues, incidents, tasks, work items, comments, attachments, statuses, and custom fields. Administrators can easily establish field mappings, implement filtering rules, and configure workflow mappings to oversee the information exchange between various systems. Getint supports both SaaS and On-Premise deployments, allowing organizations to seamlessly integrate cloud-based solutions and self-hosted environments. It boasts intuitive visual configuration tools, advanced scripting capabilities, and thorough logging functionalities for tracking integration activities. Typical uses of Getint involve synchronizing development and support tickets, enhancing cooperation between ITSM and engineering teams, and aligning systems across different organizations to boost efficiency. Furthermore, this platform plays a crucial role in improving communication across departments, ensuring that teams are synchronized and informed throughout their project lifecycles, ultimately leading to better collaborative outcomes.

Media

Media

Integrations Supported

AscentialTest
Gemini Testing
Pester
PitchBook
Qualitia
Revenera SCA

Integrations Supported

Azure DevOps
GitHub
GitLab
Jira
Salesforce
ServiceNow
Zendesk
monday AI work platform

API Availability

API Availability

Pricing Information

$100 per month

Pricing Information

$250
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Quantum Whisper

Date Founded

2006

Company Location

Canada

Company Website

www.quantumwhisper.com

Company Facts

Organization Name

Getint

Date Founded

2020

Company Location

Poland

Company Website

www.getint.io

Categories and Features

Integration

Web Services

Categories and Features

Data Integration

Not specified

Data Migration

Not specified

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