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What is TIM4biz Call Accounting?

A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.

What is CMar4Pabx?

This all-encompassing and intuitive professional call accounting software is designed for Microsoft PCs and connects effortlessly with any PABX system through its SMDR or CDR port, utilizing either a serial (RS232) or Ethernet network connection. It compiles essential information by capturing records of all calls handled by the PABX system, regardless of whether they are incoming or outgoing. Designed for ease of use, the software allows users to explore reports arranged in tree-like structures (boards) where summary data can be double-clicked to access sub-reports or detailed call tables, significantly reducing the demand for tedious data entry. Users can benefit from a total of 14 standard reports and 63 visually engaging 2D and 3D bar chart reports, as well as extensive database management functionalities that encompass Users, Extensions, Departments, Phonebooks, CO-Lines, and Pricing. Furthermore, the software facilitates both automatic and manual report printing, incorporates multi-user password protection, includes inactivity detection that prompts users back to the login screen, and offers real-time updates on PABX status. With all these features, it becomes an indispensable resource for effective call management in any business environment, ensuring streamlined operations and enhanced productivity.

Media

Media

No images available

Integrations Supported

RMS Cloud

Integrations Supported

API Availability

API Availability

Pricing Information

$8 per month

Pricing Information

$539
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

TIM Technologies

Date Founded

2006

Company Location

Australia

Company Website

www.tim4biz.com

Company Facts

Organization Name

MarwanSoft

Date Founded

1990

Company Location

Kuwait

Company Website

www.CppWebExpert.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log

Categories and Features

Call Accounting

Not specified

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