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Ratings and Reviews 0 Ratings
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What is TIM4biz Call Accounting?
A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.
What is Elephant Call Management System?
The ELEPHANT CALL MANAGEMENT SYSTEM serves as a thorough tool for logging calls, designed to improve operator efficiency while providing accurate tracking and complete oversight of all telephone expenditures. Featuring an easy-to-use interface and a user-friendly reporting tool, it enables users to create and manage organized reports effortlessly. These reports can uncover potential problems, evaluate the effectiveness of the current setup, help detect instances of telephone fraud and misuse, and offer precise tariff analyses that may support negotiations for better rates on particular destinations. By carefully documenting call activities, adjusting tariff plans to fit usage trends, and identifying which STD codes are most effective for marketing campaigns, the ELEPHANT CALL MANAGEMENT SYSTEM enhances your business's operational productivity. Additionally, it allows for monitoring of both authorized and unauthorized phone usage within your organization, ensuring that resources are utilized to their maximum potential. This comprehensive oversight not only helps in maintaining cost-efficiency but also aids in strategic decision-making for future telecommunications investments.
Integrations Supported
API Availability
API Availability
Pricing Information
$8 per month
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Not specified
Company Facts
Organization Name
TIM Technologies
Date Founded
2006
Company Location
Australia
Company Website
www.tim4biz.com
Company Facts
Organization Name
The 116 Group
Company Location
United Kingdom
Company Website
wcgl.co.uk
Categories and Features
Call Accounting
By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log
Categories and Features
Call Accounting
Call Monitoring
Caller Identification
Call Center Infrastructure (CCI)
Not specified