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What is TIM4biz Call Accounting?

A call accounting system fundamentally gathers and stores information about telephone calls from different telephone systems for future analysis by a person or a computer. In a standard corporate environment, a telephone setup that includes several extensions or handsets is known as a PBX (Private Branch Exchange) or PABX (Private Automated Branch Exchange), which serves to connect numerous phone lines with the local telephone exchange, linking it directly to the office's handsets. Furthermore, PBX extensions are not limited to just human-operated devices; they also include extensions for auto attendants, hunt groups, voice mail systems, fax machines, and various other technologies, which collectively improve communication efficiency across the organization. The adaptability of these systems empowers businesses to optimize their communication processes while also delivering insightful data through call analysis. Ultimately, this not only enhances operational effectiveness but also supports strategic decision-making based on communication patterns.

What is Horizon Hosted Telephony?

The leading telephone systems currently prevailing in the UK market are the Horizon Hosted Cloud system and the Panasonic NS-700 Office system, both celebrated for their outstanding capabilities. The Horizon Hosted Telephony functions as a Cloud-based service, leveraging remote Data Centres for its switching operations while utilizing VoIP technology to facilitate Internet-based calls. Each of these systems comes with complimentary Polycom VVX 411 handsets over a three-year agreement, provided you choose one of our tailored VoIP services for Internet connectivity. This might involve a Converged voice and data circuit that dedicates a segment of bandwidth specifically for voice traffic, guaranteeing consistently high audio quality, even during peak data usage. Typically, businesses can anticipate considerable savings in both initial outlays and ongoing costs while enjoying access to advanced features. In addition to enhancing communication efficiency, these systems also play a crucial role in optimizing cost management for organizations, making them a wise investment for modern enterprises. Ultimately, the combination of technology and affordability makes these systems particularly appealing to a wide range of businesses.

Media

Media

Integrations Supported

RMS Cloud

Integrations Supported

Microsoft 365
Microsoft Outlook

API Availability

API Availability

Pricing Information

$8 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

TIM Technologies

Date Founded

2006

Company Location

Australia

Company Website

www.tim4biz.com

Company Facts

Organization Name

Horizon Telecom

Date Founded

2012

Company Location

United Kingdom

Company Website

www.horizontelecom.co.uk/our-telephone-systems/

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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