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What is TOP?

T.O.P. serves as a SaaS solution designed to assist HR directors and managers in lowering their turnover rates effectively. By utilizing T.O.P., organizations can forecast potential employee exits and explore strategies to mitigate these risks through a timeline of recommended interventions based on both internal HR data and external market insights. Leveraging the power of Machine Learning, the platform offers a simulation environment that allows users to assess the potential impact of various risk factors on turnover, thereby enhancing awareness of different circumstances that may influence employee well-being. This proactive approach not only helps in retaining talent but also fosters a healthier workplace culture.

What is Aptean Respond?

Aptean Respond is an exceptional platform for managing complaints and cases, catering to every member of your customer service team, from front-line agents to executives. The system is designed to empower case managers, team leaders, and support staff alike. Its user-friendly dashboards and tools driven by efficient processes enable rapid case resolution, effective workload management, and easy access to essential data while also providing actionable insights—something that traditional CRMs struggle to achieve. With all necessary information centralized in one location, Respond facilitates comprehensive customer case management, enhances interdepartmental communication, uncovers root causes of issues, and allows for in-depth analysis of cases. Furthermore, its industry-tailored templates and reporting capabilities ensure compliance with various regulatory standards. Additionally, Respond features interactive and customizable dashboards that can be tailored to meet the specific needs of different user roles, ensuring each team member has the insights they require at their fingertips. This holistic approach not only improves efficiency but also elevates the overall customer experience significantly.

Media

Media

Integrations Supported

Cegid HR
SAP SuccessFactors
Sage HR

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€399
- Agile Pack: 399 €/month for all users : Including all the features
- Premium Pack: 799 €/month for all users : Including all the features
- Structured Pack: 1999 €/month for all users : Including all the features
- Corporate Pack: Custom price for all users : Including all the features
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Team Opportunity Prediction

Date Founded

2022

Company Location

France

Company Website

top-turnover.ai/

Company Facts

Organization Name

Aptean

Date Founded

2012

Company Location

United States

Company Website

www.aptean.com

Categories and Features

AI HR

Not specified

HR Analytics

Dashboard
HR Metrics Library
Leave & Absence Reporting
Talent Management
Trend Analysis
Turnover Tracking

Human Resources

Not specified

Categories and Features

Complaint Management

Not specified

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