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What is TOURQUE?

CSM's TOURQUE provides a variety of solutions designed to enhance the overall experience for everyone involved in a Tourism Department, aiming for a fluid and engaging Tourism Experience. This innovative platform facilitates the digital transformation of the tourism sector, leveraging AI to deliver a cohesive and immersive omni-channel experience for its users. TOURQUE incorporates several key features, including Digital Experience Management, a Stakeholder Aggregator Portal, and Social Media Management, all of which contribute to its comprehensive suite of tools. By utilizing TOURQUE, tourism professionals can streamline their operations and better connect with their audiences.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

Media

No images available

Media

Integrations Supported

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CSM Technologies

Date Founded

1998

Company Location

India

Company Website

www.csm.tech/

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Categories and Features

Travel

Not specified

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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