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What is Tagvenue Pro?

Tagvenue Pro streamlines the management of private-hire inquiries by replacing chaotic inboxes and spreadsheets with an efficient workflow system. It centralizes inquiries from multiple channels, such as email and social media, ensuring that all relevant data is organized within a single, systematic pipeline that includes stages, notes, and a cohesive message thread. The platform features AI-powered automation that helps formulate replies, dispatch reminders, and oversee follow-ups, all subject to user approval for consistent engagement. Users are empowered to craft offers, keep essential documents, and process deposits via integrated payment systems. Furthermore, a built-in calendar is available to prevent double bookings, while analytical tools offer valuable insights into the origins of inquiries, response times, and conversion rates. Moreover, Tagvenue Pro features a Lead Hub that connects users with high-intent organizers, enhancing the chances of securing bookings. Venues subscribing to the Pro package benefit from increased visibility in the marketplace, gaining a special "Pro Venue" badge that signifies their elevated status. Ultimately, Tagvenue Pro weaves together lead generation, communication, follow-up management, payment processing, and reporting into a cohesive online workspace, significantly boosting the operational efficiency of venue management. This comprehensive approach not only optimizes workflow but also enhances the overall user experience for both venues and clients.

What is Inboxful?

Inboxful is a versatile cloud platform tailored for customer service teams, enabling them to handle inquiries in Arabic and English across various social messaging platforms. It seamlessly merges conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callback requests, and detailed analytical reports. Each agent can take charge of particular discussions, while entire departments can manage designated service cases. Furthermore, teams have the ability to add internal notes, label conversations for easy categorization, and generate comprehensive reports for in-depth analysis. The Professional and Contact Center plans unlock advanced functionalities like routing, customizable workflows, and an extensive knowledge base, complemented by AI-generated draft responses for agent review. The Contact Center plan goes a step further by integrating chatbot responses with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector, contingent upon site evaluation. Access to Inboxful is available on both desktop and mobile browsers, but the activation of specific channels depends on customer account permissions and testing procedures. Additionally, in-app phone features require configuration and trial calls to confirm their effectiveness, ensuring that teams can adapt their customer service strategies to meet unique needs efficiently. This level of customization empowers organizations to enhance their engagement with customers across different platforms.

Media

Media

Integrations Supported

Google Calendar
Microsoft 365
Squarespace
Webflow
Wix
WordPress

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

API Availability

Pricing Information

£49/month
Perfect for expanding your bookings, revenue, and reach
- Everything in Starter, plus:
- Access to Lead Hub (20 offers/week)
- Manage unlimited direct enquiries
- AI assistant + smart replies to common questions
- Built-in analytics
Free Version

Pricing Information

$80 per month
Plans start at $80 per month.

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Tagvenue

Date Founded

2015

Company Location

Poland

Company Website

pro.tagvenue.com

Company Facts

Organization Name

Bokha

Company Location

Egypt

Company Website

inboxful.net

Categories and Features

Venue Management

Billing & Invoicing
Contract Management
Event Management
Reservations Management
Sales Management

Categories and Features

Customer Service

Not specified

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