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What is TalQ?

TalQ is an advanced cloud-based call accounting system specifically designed for the hospitality industry, featuring an automated voicemail system. This cutting-edge solution enables hotels to effectively track and bill customer calls as well as room service requests, resulting in improved billing precision and operational efficiency. With its role-based access control feature, the platform safeguards data while allowing administrators to manage user permissions easily. Additionally, TalQ offers integrated deployment monitoring, which aggregates information from various global properties into one platform, providing insightful analytics through a user-friendly interface. The automated voicemail capability not only facilitates customer communication but also increases guest satisfaction by enabling prompt responses to inquiries. In addition, TalQ includes a range of services such as mini bar management, wake-up calls, room service, and personalized voice mailboxes, all contributing to an enhanced guest experience. Its adaptability is showcased by the solution's seamless integration with both on-premises and cloud PBX systems, giving users flexibility in service deployment. Moreover, the platform's ability to consolidate communications and operational tasks makes it an indispensable asset for the hospitality sector. Ultimately, TalQ stands out as a holistic solution aimed at streamlining operational processes and improving guest services across the board.

What is Nonius Voice?

Hotel Phone Solutions offers VoIP services tailored for the hospitality sector, featuring both IP and analog options. Our advanced hotel communication systems include essential components such as PBX, administration tools, guest interaction solutions, and various VOIP applications. Designed to meet the specific needs of hotels, our VoIP services present an affordable PBX option that integrates seamlessly with property management systems, enables call accounting, offers voicemail, and maintains room status updates for smooth operational flow. This system is compatible with leading hotel telephone brands, and its successful implementation can be seen in over 100 properties across more than 25 countries. Not only does it serve as a practical and efficient alternative to outdated PBXs, but it also integrates effortlessly with existing guest room phones, enhancing the overall guest experience. Furthermore, it streamlines call management and billing processes while providing a VoIP mobile softphone option for guests and hotel staff alike. With a detailed dashboard for monitoring and reporting, including insights on room status and minibar usage, our solutions empower hotels with valuable operational data. An API for third-party integrations is also included, ensuring flexibility and adaptability. Additionally, our GuestU PHONE solution allows guests to make hotel calls using their personal mobile devices via VoIP technology, while the Nonius IP-PBX further enriches communication capabilities in hospitality environments, making it a comprehensive choice for modern hotel needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QBurst

Date Founded

2004

Company Location

United States

Company Website

www.qburst.com/en-us/products/talq/

Company Facts

Organization Name

Nonius

Date Founded

2005

Company Location

Portugal

Company Website

noniussolutions.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

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