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What is Talkative?

Incorporate a live video chat function that caters to mobile users and offers recording capabilities, allowing for thorough customization tailored to your contact center’s needs. Benefit from an advanced and secure web chat platform featuring dynamic pre-set messages, real-time translation, PCI compliance, and message previews to streamline communication. Improve your customer support and sales strategies with secure browsing and screen sharing options that enhance the user experience. Enable instant communication through live voice calls, web callbacks, and PSTN capabilities for effective outreach. Implement a chatbot that effortlessly transitions to human agents, available on your website, mobile applications, and various social media channels, including WhatsApp. Optimize your messaging on WhatsApp and social platforms with support for images to enrich customer interactions. Organizations of all sizes utilize Talkative to increase sales, boost customer engagement, and reduce operational costs effectively. Transform your in-store customer experience into a digital one with live video chat, fostering sales and offering personalized service online. Promote smooth customer interactions across numerous channels to elevate service quality and support robust digital sales funnels, ensuring each customer touchpoint is impactful. This all-encompassing strategy not only enhances customer satisfaction but also cultivates enduring loyalty and retention through consistent, high-quality engagement. By prioritizing these communication enhancements, businesses can create a more connected and responsive customer experience overall.

What is Gesprek?

Elevate your social commerce efforts to new heights with Gesprek, an innovative conversational marketing solution that revolutionizes your social media and messaging platforms into a highly effective sales engine. By refining your sales tactics, you can collaborate faster and more efficiently than ever before. This all-encompassing messaging tool is specifically crafted to attract, engage, and qualify leads, transforming them into loyal customers. With capabilities such as live chat, you can close more deals while interacting with customers through tailored and engaging messages that encourage loyalty. Furthermore, automating real-time support enhances overall customer satisfaction. Gesprek empowers your sales and customer engagement teams to seamlessly manage communications across a variety of platforms, including Facebook, Messenger, WhatsApp, WeChat, SMS, email, and your own website. This platform simplifies your customer management and lead qualification workflows, all displayed in an easy-to-navigate dashboard, allowing you to concentrate on what is truly important: nurturing relationships and boosting sales. Ultimately, Gesprek equips you with essential tools to transform your customer experience and achieve outstanding outcomes. As a result, your business will not only thrive but also cultivate an enduring connection with your clientele.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Google Analytics
Instagram
Salesforce Service Cloud
WeChat
WhatsApp

Integrations Supported

Facebook
Facebook Messenger
Google Analytics
Instagram
Salesforce Service Cloud
WeChat
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$119 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Talkative

Date Founded

2015

Company Location

United Kingdom

Company Website

talkative.uk

Company Facts

Organization Name

Gesprek

Company Location

United States

Company Website

www.gesprek.chat/

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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