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What is Tango?

Tango is a modern digital adoption platform designed to help teams document, guide, and automate their workflows. It uses a browser extension to capture processes in real time as users complete tasks. Tango automatically generates clean, step-by-step guides with screenshots, highlights, and customizable instructions. These guides can be pinned directly inside applications to deliver help at the exact moment it’s needed. On-screen walkthroughs allow teammates to complete workflows confidently and without mistakes. Tango supports embedding guides into knowledge bases, learning management systems, and customer support tools. The platform can also convert guides into automations to eliminate repetitive clicking, typing, and form filling. Analytics dashboards provide visibility into usage, completion rates, and friction points. This insight helps teams continuously improve processes and training materials. Tango works across major CRM, ERP, and HRIS systems without requiring integrations. Organizations use Tango to standardize processes, onboard employees faster, and support customers more effectively. Overall, Tango solves the last mile of adoption by ensuring processes are followed correctly at scale.

What is Shortways?

The Shortways Assistant serves as a digital adoption platform designed to assist employees navigating multiple applications daily. Understanding the value of time, Shortways offers a user-friendly Designer interface that streamlines the process of creating, modifying, and publishing user documentation. With a range of tools, the Shortways Assistant supports employees unfamiliar with software, providing various resources such as: Interactive step-by-step guides Contextual assistance (including introductory guides, training materials, and business processes) Updates on news and new features Contextual FAQs Support request options A search functionality The ability to independently create and manage content Additionally, it features a dashboard with statistics. As a result, users are empowered to: Engage in self-training and seek help in real-time Adapt to changes and new features more efficiently Receive interactive guidance precisely when they need it Accelerate their software adoption process By utilizing Shortways, organizations can effectively digitize their training efforts and significantly decrease support call volumes by a remarkable factor of ten, ultimately fostering a more efficient and knowledgeable workforce.

Media

Media

Integrations Supported

Box
CommuteHub by RideAmigos
Confluence
Genius Referrals
Google Sheets
HTML
HubSpot Customer Platform
Jira
Markdown
Microsoft SharePoint
Microsoft Teams
Notion
Salesforce
Slack
Zendesk

Integrations Supported

Oracle Fusion Cloud ERP
Oracle Fusion Cloud HCM
SAP Store
Sage X3
Workday HCM

API Availability

API Availability

Has API

Pricing Information

$22/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android
Windows
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Tango.ai

Company Location

United States

Company Website

www.tango.ai/

Company Facts

Organization Name

Shortways

Date Founded

2011

Company Location

France

Company Website

shortways.com

Categories and Features

Categories and Features

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-in LMS
Corporate / Business
Learner Portal
Mobile Learning
Synchronous Learning
Training Companies

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