TapMango Reviews & Ratings

TapMango

3.3 out of 5 stars

Ratings and Reviews 3 Ratings

Total 3.5 out of 5 stars
ease 3.5 out of 5 stars
features 3.5 out of 5 stars
design 3 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is TapMango?

TapMango provides a comprehensive loyalty program that enhances brand identity while delivering exceptional rewards for both restaurants and retailers. Utilize our robust marketing tools to attract new customers effectively and boost your sales. With features like flash sales and mobile ordering, you can significantly elevate your revenue potential while engaging with your clientele in innovative ways.

What is IntouchCX™ Platform?

The IntouchCX™ Platform brings surveys, mystery shops, audits and inspections into one connected view, helping multi-location brands understand how operations influence customer experience. Key features include: ● Integrated data across programs for a complete view of performance ● Real-time dashboards by region, location, channel, or program ● Predictive analytics that reveal satisfaction drivers and forecast outcomes ● Case management tools to assign, monitor, and resolve issues faster ● Automated workflows and alerts that improve execution and reduce costs ● Enterprise integrations with Salesforce, Slack, APIs, and other systems ● Scalable architecture with role based access and performance rollups With all programs connected, leaders can identify issues sooner, compare results clearly, and focus teams on the actions that matter most. The platform helps improve satisfaction, strengthen compliance, increase operational consistency, and show the business return of every improvement.

Media

Media

Integrations Supported

Agiliron
Commerce7
Lightspeed Retail
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS

Integrations Supported

InfoTrack
IntouchCheck®
Microsoft Excel
NetSuite
SAP Analytics Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TapMango

Date Founded

2013

Company Location

Canada

Company Website

www.tapmango.com/

Company Facts

Organization Name

Intouch Insight

Date Founded

1992

Company Location

United States & Canada

Company Website

www.intouchinsight.com

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

Customer Activity Tracking
Membership Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success

Customer Engagement

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