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What is TapStamp?

TapStamp is an innovative loyalty card app tailored for small businesses across the UK, eliminating the hassle of conventional paper stamps that are prone to loss or fraud. Instead, customers can effortlessly earn digital stamps by simply tapping their smartphones on an NFC pod, a process that is both swift and efficient, taking under a second for each interaction. For businesses, the application offers an extensive dashboard featuring a variety of analytics, tools for customer management, push notifications, birthday incentives, prompts for Google Reviews, and the capability to distribute vouchers. With three pricing tiers starting at £20 monthly and a 30-day free trial, this service is perfectly suited for establishments like cafes, barbershops, restaurants, salons, and any other business that benefits from loyal customers. Key highlights of TapStamp include instantaneous and secure NFC tap-to-stamp technology, customizable digital stamp cards, and a robust business dashboard boasting 14 distinct analytics charts. Furthermore, the app enhances user engagement through push notifications and promotional offers, alongside automatic birthday rewards for customers. It also integrates seamlessly with Google Reviews, enabling businesses to distribute vouchers and special promotions effectively. Designed with team management in mind, the app allows for role-based permissions and operates offline, leveraging a cache-first architecture for added reliability. Additionally, a QR code fallback option enhances user convenience, while data export capabilities in CSV format and automated email reports offer businesses an efficient way to track their progress. Ultimately, TapStamp presents a comprehensive solution for fostering customer loyalty and driving repeat business.

What is STAMP?

By evaluating the sentiments of customers, channels, and employees, you can greatly enhance your capability to retain clients, boost revenue, and optimize customer lifetime value. Real-time dashboards for external clients enable you to monitor how effectively you are satisfying their needs. Additionally, dashboards specifically designed for account managers give insights into their performance across their respective portfolios. STAMP goes beyond just providing the Net Promoter Score (NPS); it also incorporates a unique algorithm to derive your STAMP Score, allowing you to quickly identify which clients are loyal and which ones may be at risk of leaving. This summary delivers a comprehensive overview of account performance based on critical metrics such as Net Promoter and Ease of Business. Furthermore, STAMP's proprietary algorithm generates an overall "customer sentiment score," offering valuable insights into overall client satisfaction and engagement trends. With these tools at your disposal, you can make more informed decisions to foster long-term relationships with your clients.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

£20/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Android
iPhone

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TapStamp

Date Founded

2026

Company Location

United Kingdom

Company Website

tapstamp.co.uk

Company Facts

Organization Name

Stonegate Advisors

Date Founded

2005

Company Location

United States

Company Website

www.stampcsm.com

Categories and Features

Customer Loyalty

Not specified

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Lifecycle Management
Health Score
Onboarding
Usage Tracking / Analytics
Win / Loss Analysis

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