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What is Tapko?

Tapko is an efficient tool designed for bug reporting and visual feedback, specifically aimed at web agencies and their clients. By adding a simple script tag, agencies can embed a feedback widget into any website, allowing clients to report problems and leave visual comments directly on the current page. The tool collects vital information automatically, including console logs, network requests, browser and operating system details, and a screenshot, ensuring that agencies receive thorough context without the need for tedious email threads. Moreover, the feedback integrates effortlessly with existing project management tools, streamlining the bug triage process and promoting organization. With a focus on GDPR compliance, Tapko is tailored to improve communication between agencies and clients, making interactions smoother and more productive. This innovative solution not only fosters better collaboration but also significantly reduces the time spent managing feedback for both parties. Ultimately, Tapko stands out as a valuable asset for enhancing overall project efficiency.

What is FeedbackRIG?

Customers who voice their dissatisfaction frequently offer the most insightful perspectives for driving your business forward. We undertake the challenging responsibility of identifying patterns and emphasizing key areas that need your attention, enabling you to concentrate your energy on improving your operations. By evaluating how your product, service, and overall customer experience meet, fall short of, or exceed expectations, you can effectively lessen customer dissatisfaction and reduce churn rates. Continuously monitoring customer satisfaction plays a crucial role in pinpointing issues and resolving them swiftly. Our service streamlines the feedback interpretation process, allowing you to derive actionable insights and set Key Performance Indicators with ease. You can also collect feedback using your own domain via a simple URL, enhancing the customization of your approach. Furthermore, integrating user feedback into Trello cards simplifies the collection of screenshots and technical details, reducing the burden of managing customer inputs separately. Engaging your customers effectively can significantly improve loyalty and retention. In conclusion, acknowledging and addressing customer feedback not only enhances satisfaction but can lead to lasting success for your business. By making these improvements, you position your company for a promising trajectory in a competitive market.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Free for 1st project
Free Version
Free Trial Offered?

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tapko

Date Founded

2026

Company Location

India

Company Website

tapko.app

Company Facts

Organization Name

LogicInflux

Date Founded

2017

Company Location

United Kingdom

Company Website

feedbackrig.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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