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What is Tapko?

Tapko is an efficient tool designed for bug reporting and visual feedback, specifically aimed at web agencies and their clients. By adding a simple script tag, agencies can embed a feedback widget into any website, allowing clients to report problems and leave visual comments directly on the current page. The tool collects vital information automatically, including console logs, network requests, browser and operating system details, and a screenshot, ensuring that agencies receive thorough context without the need for tedious email threads. Moreover, the feedback integrates effortlessly with existing project management tools, streamlining the bug triage process and promoting organization. With a focus on GDPR compliance, Tapko is tailored to improve communication between agencies and clients, making interactions smoother and more productive. This innovative solution not only fosters better collaboration but also significantly reduces the time spent managing feedback for both parties. Ultimately, Tapko stands out as a valuable asset for enhancing overall project efficiency.

What is Redpen?

Redpen streamlines the process of reporting bugs and user feedback, enabling teams focused on products and services to efficiently handle feedback by automatically gathering essential details for quick resolution. Redpen for Developers Equip product teams with tools that allow them to provide visual feedback, enriched with context that is automatically recorded, directly into their issue tracking platforms, which not only minimizes development expenses but also enhances the speed and effectiveness of feature deployment. Redpen for Service Customers can effortlessly report issues and provide feedback, facilitating the incorporation of user insights to promote ongoing enhancements to the product, ultimately lowering support costs and boosting customer satisfaction levels. Key Features Capture issues visually with screen recordings or screenshots, gather advanced diagnostics automatically, utilize an integrated diagnostic viewer, achieve seamless connectivity with various issue tracking and service desk systems such as Jira, Azure, HubSpot, GitHub, and more, along with the convenience of auto-filling templates for efficiency. Additionally, Redpen fosters collaboration among teams, ensuring that all stakeholders are aligned and informed throughout the feedback process.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free for 1st project
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Tapko

Date Founded

2026

Company Location

India

Company Website

tapko.app

Company Facts

Organization Name

Ajmera Infotech

Date Founded

2012

Company Location

United States

Company Website

www.redpen.ai/

Categories and Features

Bug Tracking

Not specified

Visual Feedback

Not specified

Categories and Features

Design Collaboration

Not specified

Design Feedback

Not specified

Visual Feedback

Not specified

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