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What is TaskRay?

Experience seamless customer onboarding with our top-tier Salesforce-native application. TaskRay stands out as the premier solution for customer onboarding, and our concise 60-second video highlights four essential steps and best practices that make the process smooth and effective. This unique approach is just one of the many features that distinguishes us in the market. As a leader in Salesforce customer onboarding, TaskRay is a comprehensive tool designed for managing implementation and onboarding workflows. By enhancing operational efficiencies, TaskRay ensures that companies deliver outstanding customer experiences directly within the Salesforce platform. With our solutions, businesses can streamline their processes, resulting in happier customers and more successful onboarding outcomes.

What is Rocketlane?

Rocketlane is an agentic professional services automation platform built for client-obsessed delivery teams that need to manage projects, people, profits, and customer experience from one source of truth. The platform unifies project delivery and execution, people and profits, client experience, account intelligence, documents, forms, sheets, chat, templates, automations, and workflow governance. Rocketlane helps teams standardize delivery across projects while still tailoring each engagement to the customer’s context and goals. Its templates can auto-fill with information from CRMs, past projects, and delivery best practices so teams can start new projects with less repetitive setup. Automations handle approvals, nudges, escalations, follow-ups, and governance policies so teams can keep processes consistent without slowing work down. Nitro, Rocketlane’s AI-powered agent layer, pulls context from SOWs, emails, calls, and customer interactions to create project plans, SOWs, sales handoffs, implementation discovery documents, reports, and reusable playbooks. Nitro can also support configuration, migration, validations, go-live workflows, and knowledge creation across the delivery lifecycle. Resource management features help teams staff projects by availability, skills, workload, role requirements, project context, allocation limits, and cost guardrails. Profitability tools provide real-time visibility into margins, billable utilization, budget risks, revenue leaks, timesheets, expenses, and financial impact where delivery work happens. Customer intelligence features mine calls, emails, and chats for risks and opportunities such as blockers, escalations, scope creep, advocacy, and expansion potential.

Media

Media

Integrations Supported

Salesforce
Workato

Integrations Supported

Salesforce
Boomerang
BotDojo
Jira
Konnectify
Motileo
SuccessGuardian
Zapier

API Availability

API Availability

Has API

Pricing Information

$19.00/month/user

Pricing Information

$19/month/user
Rocketlane pricing starts at $19 per team member, per month when billed annually. Choose between Professional, Premium, and Enterprise plans to best suit your customer onboarding needs. Comes with a free 21-day trial.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Bracket Labs

Company Website

taskray.com

Company Facts

Organization Name

Rocketlane

Date Founded

2020

Company Location

United States

Company Website

www.rocketlane.com

Categories and Features

Customer Onboarding

Not specified

Project Management

Agile Methodologies
Client Portal
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Time & Expense Tracking
Traditional Methodologies

Categories and Features

AI PSA

Not specified

Customer Onboarding

Not specified

Process Mapping

Not specified

Project Management

Not specified

Unified Workspaces

Not specified

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