Helpwise Reviews & Ratings

Helpwise

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is TeamInbox?

Effortlessly improve team collaboration with the implementation of shared inboxes. By creating common inboxes, you cultivate an environment of transparency that enhances comfort and clarity in communication among team members. This setup ensures you remain informed about your team's activities, preventing any important detail from being overlooked. By linking your team’s email addresses to these shared inboxes, every member added can access and review ongoing conversations. TeamInbox offers vital tools for effective collaboration, centralizing all communications in a single, easy-to-navigate location. Engage in real-time discussions on complex topics, which allows your team to provide accurate and timely responses. The satisfaction of maintaining an empty inbox cannot be overstated. You can delegate specific threads to individuals, archive them after final responses, or snooze less urgent matters, which keeps your workspace organized. With clearly assigned owners for each thread, team members can readily identify who is responsible for specific tasks, significantly reducing the likelihood of duplicated efforts. Streamline your communication by routing everything through TeamInbox, eliminating the need to switch between various applications and enhancing overall efficiency. By adopting this more organized approach to teamwork, you will likely witness a remarkable increase in productivity and cohesion within your team. As collaboration becomes smoother, the potential for creative solutions and innovative ideas will flourish.

What is Helpwise?

You can consolidate your Team Email, SMS, and WhatsApp accounts into a shared Inbox, but sharing login credentials for an email account among team members is not feasible. Helpwise offers a user-friendly shared inbox solution that provides access to your team’s email accounts, like help@, sales@, and jobs@. As businesses expand, managing internal communications and customer inquiries—like billing and hiring—can become complex, leading to the temptation to share email logins among staff. This challenge is one we have faced in our past ventures. Helpwise stands out as a truly effective shared inbox solution! We appreciate using Outlook, Gmail, and other popular email platforms, and Helpwise maintains that level of simplicity and ease of use. Each team member can log in individually to the same email address, eliminating the need for password sharing, which ultimately enhances productivity and strengthens security. With Helpwise, you can streamline your communication without sacrificing ease or safety!

Media

Media

Integrations Supported

Zoho Mail

Integrations Supported

Dialpad Connect
Dialpad Support
Dropbox
Gmail
HubSpot CRM
HubSpot Customer Platform
Integrately
KonnectzIT
Pabbly Connect
Pipedrive
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
Twilio
Zendesk Sell
Zoho CRM

API Availability

API Availability

Pricing Information

$10 per month
$8 per month if billed annually.

For 5 users and 3 inboxes. For 5+ users, an extra $4 per user per month.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.zoho.com/teaminbox/

Company Facts

Organization Name

Helpwise

Date Founded

2019

Company Location

United States

Company Website

helpwise.io

Categories and Features

Email Management

Not specified

Categories and Features

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Email Integration
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Ticket Management

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