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What is TeamOK?

TeamOK is a comprehensive team management software that brings together messaging, video conferencing, HR functions, and time tracking to create a connected and efficient workplace. It offers an intuitive platform where teams can communicate via public, private, or official chats, and conduct video calls with features like screen sharing and call recording. Live status updates display who is working, in meetings, or away, helping teams coordinate without disruptions. The software automates attendance and time tracking, simplifying HR operations with customizable employee profiles and secure role-based access. Company-wide organization is streamlined through centralized employee directories and visual hierarchical charts, making it easy to understand team structures and reporting lines. Onboarding new employees becomes faster with pre-configured schedules, time-off policies, and access rights. Personalized dashboards provide detailed insights into working hours, planned calls, time-off usage, and company events such as birthdays and anniversaries. TeamOK promotes team engagement by allowing members to create groups based on shared goals or interests, strengthening workplace culture. The platform reduces operational costs by consolidating multiple tools into one, while enhancing communication and focus across remote or in-office teams. With global time zone syncing and automated workflows, TeamOK ensures seamless collaboration and maximized productivity.

What is Front?

Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective.

Media

Media

Integrations Supported

Integrations Supported

Aide
Canals
Canopy
Flow.ai
Indent
LiveWebinar
Mayday
PagerDuty
Parahelp
Primo
Shift
Shopify
Sigilium
Simon AI
Stitch
Stonly
X (Twitter)
Zoom Chat

API Availability

API Availability

Has API

Pricing Information

0
Free Version

Pricing Information

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WebCEO

Date Founded

2000

Company Location

United States

Company Website

teamok.com

Company Facts

Organization Name

Front

Date Founded

2013

Company Location

United States

Company Website

front.com

Categories and Features

Team Management

Commenting / Notes
Messaging
Resource Management
Time Tracking

Categories and Features

AI Customer Service

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization

Customer Engagement

Communication Management
Community Management
Live Chat

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Workflow Management

Customer Success

Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Social Sharing

Live Chat

Canned Responses
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Productivity

Collaboration
Notes Management
Project Management
Task Management
Team Chat

Remote Support

Live Chat
Real-time Chat

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Task Management
Video Conferencing

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Project Planning
Task Management
Third Party Integration

Workflow Management

Access Controls/Permissions
Calendar Management
Configurable Workflow
Task Management
Third Party Integrations
Workflow Configuration

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