Ratings and Reviews 2 Ratings
Ratings and Reviews 0 Ratings
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PylonPylon serves as a comprehensive support platform tailored for contemporary B2B enterprises. We equip post-sales teams with essential tools such as ticketing software, an omnichannel approach for B2B communications (including Slack Connect and Microsoft Teams), an interactive chat widget, a robust knowledge base, an AI-powered support bot, along with customer marketing and account management solutions. Our platform is designed specifically to address the unique needs of B2B businesses, enabling you to assist customers on their preferred channels while facilitating various support tiers. Our AI feature can generate support articles derived from previous issue resolutions, while our Triggers help formalize workflows and business processes. Additionally, with Macros, you can efficiently handle frequent inquiries. Engagement tracking allows for the dissemination of updates, newsletters, and new feature announcements to your clients. All customer information is meticulously organized and accessible in one centralized location, providing stakeholders with a comprehensive view of their team's ongoing concerns. If you're considering utilizing Slack for customer support, we would love to connect, as our users typically manage over 180 customer channels. The integration of these tools not only enhances communication but also streamlines the support process, leading to higher customer satisfaction and improved operational efficiency.
What is Teams.cc by 500apps?
Teams.cc is an innovative chat platform fueled by AI, designed to enhance communication and collaboration for teams of any size. This platform goes beyond standard messaging, revolutionizing team interactions through limitless messaging options, file-sharing capabilities, comprehensive channel management, and a suite of productivity tools available in a single interface.
Key features include:
1. Advanced Channel Management
2. Compatibility with various third-party integrations
3. Accessibility on mobile devices
4. Direct Messaging options
5. Video Conferencing capabilities
6. Efficient File Sharing
7. Organized Notes Management, along with numerous additional services.
With these offerings, Teams.cc aims to streamline workflows and foster a more connected team environment.
What is AirSend?
Engage effortlessly with anyone in mere moments, participating in discussions, making voice and video calls, sharing files, managing tasks, and taking notes, all from a single, comprehensive platform. With a generous 100 GB of complimentary storage, these vital tools facilitate smooth collaboration with both colleagues and clients alike. You can effectively use private and public Channels to engage in dialogues, share files, track tasks, and organize notes within a built-in Wiki. Connect with anyone from any corner of the globe, thanks to rapid messaging capabilities accessible on web, desktop, and mobile devices. The real-time read receipts feature ensures you are informed when your messages are read by team members and clients. Collaborate securely in Private Channels, where you can invite others using just their email addresses and create as many Channels as you need. Moreover, AirSend allows you to cultivate your own online communities through public Channels, enabling you to set up numerous public spaces and share links for others to join your collaborative efforts. This cutting-edge platform significantly transforms the way you interact, communicate, and achieve tasks collectively, leading to a more productive and connected working environment. Whether for personal projects or professional needs, it offers unparalleled flexibility and functionality to meet your collaboration goals.
Integrations Supported
Gmail
Microsoft 365
API Availability
Has API
API Availability
Has API
Pricing Information
$14.99 per month
Free Trial Offered?
Free Version
Pricing Information
$4 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
500apps
Date Founded
2018
Company Location
United States
Company Website
teams.cc/
Company Facts
Organization Name
CodeLathe Technologies
Date Founded
2008
Company Location
United States
Company Website
www.airsend.io
Categories and Features
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Task Management
Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard