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What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

What is AEX Inc?

Most fiber operators cobble together five or six disconnected vendors to get from coverage planning to a paid subscriber. AEX replaces that complexity with one native platform for fiber software, field service, and network infrastructure. AEX Field Service gives technicians optimized routing, skills-based dispatch, and offline-capable mobile workflows, helping crews complete 3 to 5 installs per tech per day and cut repeat truck rolls. The moment a job is marked complete, AEX Software automatically provisions the device and triggers billing, cutting time to invoice by 60%+. Behind it all, AEX's managed network infrastructure keeps operators connected: internet exchange, middle-mile connectivity, 500+ active PoPs, and 24/7 NOC support with Tier-2 and Tier-3 coverage. Fiber providers like Ripple Fiber use AEX to scale operations, strengthen activation, and grow revenue without adding headcount or vendors.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$30 per user, per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Company Facts

Organization Name

AEX Inc

Date Founded

2013

Company Location

United States

Company Website

www.aexinc.com

Categories and Features

Work Order

Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management

Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Document Management
Inventory Tracking

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Report Templates
Speech Recognition
Subcontractor Management

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Service Request Management
Work Order Management

Tradesman Job Management

Contract Management
For Field Service Businesses
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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