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What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

What is ConnexionMobile?

ConnexionMobile is a cutting-edge fleet maintenance software aimed at streamlining preventative maintenance by allowing data collection, report generation, and fleet management via a user-friendly handheld device. This application is particularly beneficial for heavy equipment service providers, as it establishes a digital connection between field service staff and the main office, reducing the dependence on paper documentation and subsequently cutting operational expenses. By closely monitoring each stage of the work order process, ConnexionMobile increases technician responsibility, which in turn enhances customer service experiences. The software features a powerful administrative tool that enables users to create work orders within the app or import them from current enterprise systems. After being entered into the system, these work orders can be assigned to specific field service technicians and synced with their mobile devices, providing them with immediate access to crucial information while on-site. Furthermore, this smooth integration not only enhances operational efficiency but also equips technicians with the tools needed to provide faster and more precise service to clients, ultimately fostering a more productive working environment. As a result, ConnexionMobile significantly contributes to the overall effectiveness and satisfaction levels of both service providers and their customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per user, per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Company Facts

Organization Name

RPM Industries

Company Location

United States

Company Website

www.prelub.com

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

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