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What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

What is FormsPro?

FormsPro empowers organizations to create smart, mobile forms that enhance communication at every level. It facilitates the transfer of information between field teams, technicians, and clients, ensuring a smooth connection with your business systems. By providing technicians with guided forms designed for various operational scenarios, you can significantly improve efficiency. Make the switch from traditional paper forms and static PDFs by easily uploading images and documents to develop mobile forms. Promote a culture of safety by utilizing forms that require reviews, signatures, and photographic documentation. Our platform seamlessly integrates with your pre-existing business software, enabling you to deliver exceptional customer service. Collect vital data and automatically produce detailed reports to comply with regulations and safety standards, leading to substantial cost reductions. Utilizing FormsPro not only boosts your team's productivity but also enhances the overall quality of service, allowing your organization to stay competitive in a rapidly changing landscape. With this tool, you can transform the way your business operates and interacts with clients, driving innovation and growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$30 per user, per month
Free Trial Offered?

Pricing Information

$15 per user, per year
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Categories and Features

Work Order

Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Dispatch Management
Electronic Signature
Mobile Access
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Dispatch Management
Report Templates

Safety Management

Audit Management
Incident Management
OSHA Recordkeeping

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