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What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

What is RepairStorm?

Your team will have reduced time dedicated to searching for tickets or reaching out to customers, allowing them to focus more on their core tasks. This enhancement in workflow not only boosts the number of screens or lawnmowers you can repair but also positions your business for greater efficiency. Picture accomplishing a higher volume of repairs with a leaner workforce. The layout of your store’s services and parts resembles a contemporary point-of-sale system, enabling service technicians to effortlessly click or tap on the necessary services and parts to incorporate them into the order. Everything is set up in advance, eliminating the need to input make and model details manually, as this process is handled automatically by our system. With automated email notifications, the need for phone calls decreases, resulting in swifter communication; customers receive an email alert as soon as their orders are processed. In fact, one of our clients shared that their top technician transitioned to the automotive sector for higher earnings based on performance metrics. STIHL advises tracking technician efficiency and linking compensation to performance levels to maximize profitability. This approach not only motivates technicians but also enhances overall service quality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$49.88 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Company Facts

Organization Name

RepairStorm

Date Founded

2008

Company Location

United States

Company Website

www.repairstorm.com

Categories and Features

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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