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What is TechPro?

TechPro is an innovative mobile work order application created specifically for Key2Act, incorporating insights from actual technicians. By shadowing technicians during service calls and analyzing their current technology interactions, we have crafted a solution that is both effective and enjoyable for them to utilize. With a design tailored to the unique needs of technicians, TechPro provides an intuitive mobile app that includes vital features such as work order management, equipment tracking, history logs, quote generation, and signature capture. The app is continuously refined and enhanced through ongoing feedback and suggestions from technicians actively working in the field. Instead of requiring a complete overhaul of your existing Field Service Management (FSM) solution, TechPro integrates effortlessly with your current FSM and Enterprise Resource Planning (ERP) systems, thereby augmenting their capabilities. Additionally, TechPro tackles prevalent challenges faced by field service companies, such as the necessity for greater operational efficiency, by offering customizable drag-and-drop workspaces that simplify task management for technicians. This strong focus on user experience and seamless integration makes TechPro an essential asset for optimizing field service operations, ultimately leading to improved service delivery and customer satisfaction.

What is ResolutionTube?

Access installation manuals, service bulletins, troubleshooting guides, and a plethora of resources right from your mobile device. You can easily upload sensitive documents for quick sharing with your field team on the go. Collaborate with your colleagues remotely using live video and images, while employing screen drawing features to highlight specific issues. Additionally, you have the capability to share documents, send emails, and make voice calls, all integrated into a single platform. Dive into our extensive knowledge base to find solutions tailored to your needs. Each interaction and conversation is transformed into valuable knowledge, streamlining the process for addressing future inquiries with a simple search. ResolutionTube serves as a crucial platform for capturing and sharing important knowledge among technicians. It encourages interaction between technicians and industry specialists from a variety of organizations, allowing you to broaden your network beyond the field technicians you already know. By utilizing our contact book, you can connect with professionals who have the expertise necessary to tackle the challenges you encounter, thereby improving collaboration and enhancing the efficiency of problem-solving efforts. Furthermore, this interconnected approach not only enriches your professional experience but also contributes to a culture of continuous learning and support within the industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$30 per user, per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

OmniByte

Date Founded

2015

Company Location

United States

Company Website

omnibyte.com

Company Facts

Organization Name

ResolutionTube

Date Founded

2014

Company Location

United States

Company Website

www.resolutiontube.com

Categories and Features

Work Order

Customer Database
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

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