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Ratings and Reviews 0 Ratings

Total
ease
features
design
support

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What is Technosys IT Management?

By entrusting live chat client management and technical support to external experts, businesses can channel their efforts on core functions and operations. Our specialized support can take your customer service to unprecedented levels of excellence. We offer tailored and cost-effective packages that are structured around the number of agents required, with options for hourly, per visit, or monthly billing. Outsourcing your live chat responsibilities to us could lead to savings of around 45-50%. Additionally, our live chat support services can markedly enhance visitor engagement, thus expanding your potential clientele. We manage the entire live chat process, from the initial installation of chat software through to ongoing updates and maintenance, while also selecting and training a dedicated and skilled team. This all-encompassing strategy not only boosts the quality of customer support but also enriches the overall customer experience, ensuring your clients receive the attention they merit. By opting for our services, you'll not only enhance operational efficiency but also foster deeper connections with your customer base. Ultimately, this partnership allows you to focus on growth while we handle your customer interactions with care and professionalism.

What is Professional Pet Sitter?

When a client reaches out to the company to set up a service, the details of the conversation are either recorded directly in the system or noted for later entry. A customized service confirmation, which incorporates client-specific pricing information, is then generated and sent to the client, and it may include an electronic payment link if requested. Following this, a service work order is distributed to all team members involved in providing the service, while the scheduled appointment is entered into the calendar. Each day, caregivers log into the system to check their assigned schedules, and at the end of the day, they return to the system to mark off the visits they have completed, also documenting any issues they faced during their tasks. The administrator logs in at the conclusion of the day to verify that all scheduled visits were executed successfully. Reports outlining compensation can be produced in just a few minutes for any specified pay period, and client payments are accurately recorded within the system. Additionally, any remaining balances or credits can be easily applied to the current service being offered. This organized and efficient method ensures effective tracking and management of services provided, contributing to a smooth operational flow. Regular updates and communication with clients further enhance the overall service experience.

Media

Media

Integrations Supported

CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
jQuery

Integrations Supported

CSS
CakePHP
Drupal
HTML
Joomla!
MySQL
PHP
Salesforce
Sugar Connect
WordPress
jQuery

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Technosys IT Management

Company Location

India

Company Website

www.technosysmanagement.com/live_chat.php

Company Facts

Organization Name

Bluewave

Company Location

United States

Company Website

www.professionalpetsitter.com

Categories and Features

Categories and Features

Pet Sitting

Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management

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