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What is Tecsys Omni™ Order Management?

Elevate your fulfillment strategy with Omni™ OMS, a top-tier, comprehensive retail fulfillment solution designed for seamless omnichannel commerce that allows for a singular, real-time overview of inventory across the enterprise. This innovative system optimizes available-to-promise stock, ensuring customers can trust that their purchases will be either promptly delivered or ready for in-store collection. With Omni™ OMS, you can adeptly configure, manage, and execute intricate order routing procedures through its sophisticated order orchestration capabilities. The user-friendly interface, accessible via any device on the web, empowers store associates to efficiently handle BOPIS and curbside pickup (BOPAC) orders. Enhanced "store-as-warehouse" features facilitate streamlined in-store pick and pack operations, significantly improving the fulfillment workflow. By providing maximum flexibility to create, cancel, or modify orders, you can consistently surpass customer expectations. Additionally, you can enhance customer satisfaction with various appeasement options like price matching and credits, ensuring a responsive and adaptive shopping experience. This comprehensive approach not only meets but anticipates the needs of modern consumers in a fast-paced retail environment.

What is Fynd?

At Fynd, we specialize in creating adaptable technological frameworks designed to enhance your omnichannel strategies and transform your retail operations. As a dynamic technology company, Fynd is committed to providing retail technology solutions that focus on delivering outstanding customer experiences. The organization offers a unified and flexible commerce platform, which includes tools such as Fynd Store OS for streamlined retail management, Fynd Storefront for building online shopping platforms, and Fynd Commerce APIs that facilitate smooth integrations. Additionally, Fynd provides AI-enhanced tools for managing digital assets alongside engaging augmented reality experiences for customers. By integrating all sales channels and inventory locations, your business can achieve a seamless commerce experience and boost its operational efficiency. This innovative management of retail operations not only increases store revenue and empowers your workforce but also enhances customer engagement within the store, all through a single application tailored to varied retail requirements. Such a holistic approach not only simplifies operational processes but also equips your business for sustained growth in a constantly changing market landscape. Ultimately, Fynd's solutions pave the way for a more integrated future in retail.

What is Dynamics 365 Commerce?

Develop a comprehensive and customized omnichannel shopping experience that caters to both consumers and partners alike. Foster lasting relationships through innovative omnichannel retail solutions that elevate your brand's presence in the marketplace. Create exceptional purchasing experiences by seamlessly integrating physical retail locations, online platforms, and backend operations into one cohesive commerce system. Empower customers with the freedom to shop on their own terms, selecting when, how, and where they prefer to make their purchases while utilizing any device and accessing all available retail channels. Provide the option for customers to buy online and choose between in-store pickup or home delivery, facilitated by interconnected ordering and fulfillment mechanisms. Manage promotions and discounts effectively across all retail channels by harnessing accurate, real-time insights into omnichannel sales and expenditures. Equip B2B entities and their customers with tailored tools and features that streamline self-service purchasing journeys. This approach not only enhances customer satisfaction but also cultivates loyalty, ensuring a more engaged and committed customer base in the long run. By prioritizing these strategies, businesses can transform their retail operations and adapt to the evolving needs of modern shoppers.

Media

Media

Media

Integrations Supported

5X
AcuitySpark
Bloomreach
GMDH Streamline
Harrington Quality Management Software (HQMS)
LabInsu
MetaLocator
Microsoft Dynamics 365
Nextbitt
OneStock
PixelBin
Popl
Rayven
SVISION
ServoDesk
Tacton CPQ
TallOrder
Yeastar P-Series PBX System
elm
onPhase

Integrations Supported

5X
AcuitySpark
Bloomreach
GMDH Streamline
Harrington Quality Management Software (HQMS)
LabInsu
MetaLocator
Microsoft Dynamics 365
Nextbitt
OneStock
PixelBin
Popl
Rayven
SVISION
ServoDesk
Tacton CPQ
TallOrder
Yeastar P-Series PBX System
elm
onPhase

Integrations Supported

5X
AcuitySpark
Bloomreach
GMDH Streamline
Harrington Quality Management Software (HQMS)
LabInsu
MetaLocator
Microsoft Dynamics 365
Nextbitt
OneStock
PixelBin
Popl
Rayven
SVISION
ServoDesk
Tacton CPQ
TallOrder
Yeastar P-Series PBX System
elm
onPhase

API Availability

Has API

API Availability

Has API

API Availability

Has API

Pricing Information

$50000 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tecsys

Date Founded

1983

Company Location

Canada

Company Website

www.tecsys.com/omni-retail-solutions/order-management/

Company Facts

Organization Name

Fynd

Date Founded

2012

Company Location

India

Company Website

www.fynd.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/dynamics-365/products/commerce

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

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