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features 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Telecoms World?

Enhance your company's visibility with a diverse array of unique business phone numbers, suitable for both national outreach and local engagement. Our premium network seamlessly connects these numbers, ensuring that incoming calls can reach any UK landline or mobile device without a hitch. To further improve your team's productivity, we offer a range of broadband solutions that provide a fast and stable internet connection, delivering maximum speed straight to your premises. With our dedicated business network, you can count on increased reliability as your data flows smoothly. We oversee the entire transition process, ensuring that switching to our internet service is effortless and supported by our outstanding customer service team. Our intuitive online portal allows agents to manage their mobile or landline numbers effortlessly, enabling them to take calls from a queue or hunt group with ease. Additionally, the management interface features real-time wallboard analytics, allowing you to track calls and evaluate agent performance effectively. This comprehensive oversight of your communication system not only aids in ongoing enhancements but also empowers you to make informed decisions that drive your business forward. By equipping your team with the right tools and insights, you can foster a more efficient and responsive customer service environment.

What is Global Call Forwarding?

Toll-free and local numbers are offered in over 160 nations, allowing you to forward incoming calls from any phone, PBX, or SIP system. Our extensive global network is designed with multiple layers of redundancy to ensure reliability. You can utilize any of your business numbers as Caller ID for international outbound calls, and displaying a local caller ID can significantly enhance your success rates. To facilitate outbound calling, simply connect our SIP trunks to your existing phone system. Implementing smart calling routing features like auto-attendant/IVR, time-based routing, and simultaneous ringback tones is straightforward. You also have the flexibility to customize greetings, record calls, manage voicemail, and access call recording functionalities. Adjustments to virtual numbers, calling plans, and advanced features can be done effortlessly, while you can also download call detail records and invoices. Technical support is available around the clock, ensuring assistance whenever you need it. For personalized help, reach out to your dedicated account manager. Additionally, our user-friendly interface allows you to manage all aspects of your communication seamlessly, enhancing your overall experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$7.95 per month
Month-to-month service with no commitment. We offer 5 plans and charge per number based on the amount of usage.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Telecoms World

Date Founded

2002

Company Location

United Kindom

Company Website

www.telecomsworld.com

Company Facts

Organization Name

Global Call Forwarding

Date Founded

1996

Company Location

United States

Company Website

www.globalcallforwarding.com

Categories and Features

Business VoIP

Not specified

Call Forwarding

Not specified

Cloud PBX

Not specified

Categories and Features

Business Phone Systems

Call Recording
Call Routing
Virtual Call Center

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking

Call Forwarding

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Telephony

Contact Management
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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