MightyCall Reviews & Ratings

MightyCall

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 14 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Telecoms World?

Enhance your company's visibility with a diverse array of unique business phone numbers, suitable for both national outreach and local engagement. Our premium network seamlessly connects these numbers, ensuring that incoming calls can reach any UK landline or mobile device without a hitch. To further improve your team's productivity, we offer a range of broadband solutions that provide a fast and stable internet connection, delivering maximum speed straight to your premises. With our dedicated business network, you can count on increased reliability as your data flows smoothly. We oversee the entire transition process, ensuring that switching to our internet service is effortless and supported by our outstanding customer service team. Our intuitive online portal allows agents to manage their mobile or landline numbers effortlessly, enabling them to take calls from a queue or hunt group with ease. Additionally, the management interface features real-time wallboard analytics, allowing you to track calls and evaluate agent performance effectively. This comprehensive oversight of your communication system not only aids in ongoing enhancements but also empowers you to make informed decisions that drive your business forward. By equipping your team with the right tools and insights, you can foster a more efficient and responsive customer service environment.

What is MightyCall?

MightyCall offers a versatile and scalable cloud-based call center solution tailored for small and medium-sized enterprises. Join the MightyCall community and experience how our innovative Call Center system can transform the way your business communicates with clients. This unique approach to communication can significantly enhance your operational efficiency and customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Balto
HubSpot CRM
Salesforce
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included
- Unlimited calling
- Unlimited messages
- 3 business phone numbers
- Integrations and API access

Pro - $38 per month / user billed annually - Intelligent cloud call center:

All Core features, plus:
- Supervisor workspace
- Live call monitoring
- Analytics and reporting

Power - $54 user/mo, billed annually - Call center solution powered by auto dialer.

Everything in Pro, plus:
- Auto dialers
- Dedicated account manager

Enterprise - $65 user/mo, billed annually

Everything in Power, plus:
- Predictive dialer
- SIP trunking support
- Custom integrations
- AI call screening handling
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telecoms World

Date Founded

2002

Company Location

United Kindom

Company Website

www.telecomsworld.com

Company Facts

Organization Name

MightyCall

Date Founded

2013

Company Location

United States

Company Website

www.mightycall.com

Categories and Features

Business VoIP

Not specified

Call Forwarding

Not specified

Cloud PBX

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions

IVR

Call Center
Call Logging
Call Recording
Call Routing
Text to Speech
Voice Mail

Second Phone Number

Not specified

SIP Trunk

Caller ID
International Numbers
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Call Recording
Call Routing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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