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What is Telex?

Telex Radio Dispatch software functions as a flexible and expandable communication solution that utilizes IP technology to oversee two-way radio systems through ROIP/VOIP networks, converting both audio and control signals from analog or digital radios into Ethernet for effective voice dispatching. Central to its system is the C-Soft software dispatch console, which boasts comprehensive dispatch features, simplifies field deployment, enables quick backups of communication resources, and accommodates multiple configurations on a single device. This software has been successfully utilized in numerous communication centers worldwide, including those focused on 911 dispatch, mobile command units, and transportation management. Moreover, Telex offers a comprehensive range of solutions that encompass not only software but also hardware components such as the IP-3000 series, gateways, interfaces, and accessories, all engineered to ensure compatibility across various radio technologies, including DMR, NEXEDGE, P25, and TETRA. These offerings are also designed to be scalable, allowing them to adapt to operations of any scale while smoothly integrating into existing infrastructures to improve communication effectiveness. This adaptability ensures that organizations can confidently rely on Telex’s solutions to meet their evolving communication demands.

What is K-Dispatch?

K-Dispatch is a sophisticated computer-aided dispatch (CAD) platform tailored for 911 centers and public safety entities. This system combines call management, incident evaluation, dispatching functions, and record maintenance, facilitating an uninterrupted flow of information from operators to dispatchers while eliminating redundant data entry. It consolidates all incoming communications—ranging from 911 voice calls and text messages to multimedia inputs and citizen alerts—into a unified queue that incorporates essential details like the caller's location, mapping functionalities, access to nearby surveillance footage, and sensor data from tools like license plate readers and gunshot detection systems. The AI Co-Pilot feature improves operational efficiency by providing real-time transcription, protocol guidance, urgency scoring, and deployment recommendations, while still allowing human operators the discretion to make final dispatch decisions. The system also promotes teamwork among police, fire, EMS, and various agencies through shared incident documentation that includes automatic vehicle location (AVL) tracking and mobile apps designed for both first responders and the community. K-Dispatch is compatible with existing radio systems and adheres to industry standards such as CAP, NIEM, NENA i3, and utilizes open APIs. With flexible deployment options—cloud-based, on-premises, or hybrid—this platform meets the diverse requirements of municipal and state 911 and command centers. As a result, it empowers public safety organizations to efficiently respond to the dynamic challenges presented by emergency situations. Furthermore, its adaptability is crucial as it ensures that agencies can continue to enhance their response capabilities as community needs evolve.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Telex Radio Dispatch

Company Location

United States

Company Website

telex.com/radio-dispatch/

Company Facts

Organization Name

KabatOne

Date Founded

2015

Company Location

Mexico

Company Website

kabatone.com/k-dispatch

Categories and Features

Categories and Features

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