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Ratings and Reviews 0 Ratings
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What is Telia CDN?
Telia Finland’s Content Delivery Network (CDN) is an advanced cloud service engineered to boost website performance by delivering content quickly, securely, and at scale across a global infrastructure. Leveraging a vast network of over 100 strategically located data centers spanning five continents, Telia CDN dramatically reduces page load times, enhancing user experience and improving search engine optimization. The service protects websites from failures during traffic surges or cyberattacks by dynamically scaling resources, ensuring consistent availability even under extreme conditions. Telia’s media delivery solutions complement the CDN by streaming video and audio content reliably to any device, regardless of network conditions. The platform integrates easily with existing web infrastructures and offers intuitive management tools to streamline content delivery operations. Backed by Telia’s extensive fiber-optic and international networks, the CDN ensures high availability and low latency for global audiences. Customers benefit from robust security features that defend against web threats and maintain data integrity. Telia also provides thorough customer support, fault processing, and delivery services to keep websites running smoothly. The CDN is tailored to meet the demands of a constantly changing digital landscape, supporting businesses in their digital transformation journey. Overall, Telia Finland’s CDN empowers organizations to deliver fast, secure, and scalable online experiences that meet modern user expectations.
What is Telia ACE?
Telia ACE is the Nordic region’s premier contact center as a service (CCaaS) platform, trusted by over 100,000 daily users and facilitating more than 350 million interactions annually across various industries and sectors. The platform enables organizations to create a truly seamless omnichannel experience, integrating all customer communications—voice, chat, text, and digital channels—into one cohesive interface to enhance accessibility and satisfaction. Telia ACE’s robust integration capabilities allow it to work effortlessly with most third-party systems, supporting complex customer journeys from start to finish. It leads the market with cutting-edge AI and speech technology applications, powered by deep learning and supported through partnerships with industry giants like Google and Microsoft. Telia ACE offers comprehensive tools such as automation, video conferencing, AI-powered virtual assistants, and smart knowledge bases, empowering contact centers to deliver efficient and personalized customer interactions. The solution drives data-driven development by providing powerful analytics and insights, helping organizations transform their customer service operations and improve business outcomes. Recognized by Frost & Sullivan for its perfect blend of technology and human touch, Telia ACE also supports on-demand training and consulting to maximize value. Its advanced security and compliance features ensure data privacy and operational reliability. By enabling organizations to adapt to evolving communication patterns, especially among younger audiences, Telia ACE helps future-proof customer engagement strategies. Overall, the platform is a strategic asset that fosters higher efficiency, better customer experiences, and long-term loyalty.
Integrations Supported
Google Cloud Contact Center AI
Gorilla Servers
Heficed
IBM Cloud Direct Link
Integrations Supported
Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Telia Company
Date Founded
1853
Company Location
Sweden
Company Website
www.telia.fi/operators/tuotteet-ja-palvelut/liikenne/sisallonjakopalvelu
Company Facts
Organization Name
Telia Company
Date Founded
1853
Company Location
Sweden
Company Website
ace-showcase.com
Categories and Features
CDN
Not specified
Categories and Features
Business Phone Systems
Not specified
Call Center
Not specified
Cloud PBX
Not specified
Telephony
Not specified