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What is Teloz?

The Teloz cloud contact center facilitates effortless collaboration among team members, clients, and various integrations within a unified platform, markedly improving your organization's productivity and operational effectiveness. By bringing together all vital communications, you can strengthen your business processes. Discover one of the most comprehensive cloud phone systems accessible globally. With a cooperative contact center, you can ensure seamless experiences for both customers and agents. Embrace new opportunities with advanced data while integrating the applications your teams depend on. As your business evolves, the calling functionalities will adapt to meet your customers' needs. Enhance the impact of your voice solutions through smart call routing, performance analytics for your workforce, and additional features that elevate customer engagement and satisfaction in the Teloz cloud contact center. We understand the significant hurdles your business faces today, and we are dedicated to supporting your success. This all-encompassing strategy not only optimizes your operations but also cultivates a more unified work atmosphere while preparing your organization for future growth.

What is ITK Communications?

ITK Communications specializes in tailored cloud communication solutions designed for businesses across various sizes and requirements. Unlike conventional telephone systems confined to a company's location, our services are offered in a flexible, secure, and convenient manner from three high-security data centers in Germany. With a modular framework, businesses can effortlessly transfer their telephony services to our facilities, allowing them to modify their service plans monthly according to their needs. One of the key benefits of our cloud offerings is the broad selection of options for CTI, contact centers, and mobile solutions, which can be seamlessly integrated with ERP and CRM systems to enhance overall functionality. Furthermore, our system automatically implements updates and upgrades in the background, ensuring that you always have access to the latest features and maintain the highest quality standards. Additionally, our comprehensive system redundancies provide excellent protection against potential failures, giving you peace of mind regarding your communication infrastructure. In an era where business dynamics are constantly changing, having access to such adaptable and dependable communication tools is crucial for sustaining a competitive advantage and fostering growth. Ultimately, ITK Communications empowers organizations to thrive by leveraging innovative technology that meets their evolving communication demands.

Media

Media

Integrations Supported

Ajoxi
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Salesforce
WhatsApp
Zapier
Zendesk
Zoho CRM

Integrations Supported

Ajoxi
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Salesforce
WhatsApp
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$3.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teloz

Company Location

United States

Company Website

www.teloz.com

Company Facts

Organization Name

ITK Communications

Company Location

Germany

Company Website

www.itk-communications.de

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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