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Ratings and Reviews 0 Ratings
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What is Teneo.AI?
Teneo.AI is an enterprise conversational and voice AI platform designed to redefine customer service automation. It enables organizations to deploy AI agents that handle Tier 1 customer inquiries across voice, chat, and digital channels. The platform supports rapid implementation, moving from proof of concept to real-world production in as little as two months. Teneo integrates seamlessly with leading contact center platforms such as Genesys Cloud and Amazon Connect. Its voice AI capabilities scale to handle millions of interactions per month with high precision. Enterprises use Teneo to automate repetitive inquiries and free human agents for higher-value work. The platform delivers measurable outcomes, including cost savings, higher resolution rates, and improved customer satisfaction. Teneo provides a unified environment to build, test, deploy, and optimize AI agents. Open APIs enable integration with CRMs, ERPs, LLMs, and legacy systems. Advanced analytics drive continuous performance improvement. Built-in governance and security ensure enterprise readiness. Teneo empowers organizations to transition toward fully agentless, AI-driven customer service.
What is CogniAgent?
CogniAgent is an advanced conversational AI platform that transforms business operations by automating complex and repetitive workflows using cognitive and autonomous AI agents. Its voice-enabled platform delivers instant, natural conversations with adaptive emotional intelligence, analyzing user sentiment to modulate tone, pace, and approach in real time, which enhances customer and employee experience. CogniAgent processes diverse data types—ranging from PDFs and videos to databases and spreadsheets—without requiring technical setup, leveraging a robust six-layer architecture for comprehensive workflow and decision management. The platform excels at adaptive problem-solving, responding intelligently to unique situations rather than following fixed scripts. With integration to over 2,500 business systems, it enables seamless data flow and orchestrates AI agents across sales, marketing, finance, HR, legal, and operations teams. Businesses report significant improvements such as a 64% automation of standard interactions, a 27% boost in cross-functional collaboration, and a 42% reduction in communication processing times. The solution also incorporates enterprise-grade security features, including advanced encryption, role-based access, and compliance with GDPR and CCPA regulations. CogniAgent supports customization of AI agents’ voices and personalities to align with brand identity and operational needs. Its scalable AI workforce works 24/7 to reduce operational costs while ensuring consistent performance and fast response times. This platform enables companies to unlock new levels of efficiency, customer engagement, and employee productivity from the moment of deployment.
Integrations Supported
Amazon Bedrock
Amazon Connect
Azure OpenAI Service
Claude
Community Phone
DeepSeek
GROW with SAP
Genesys Cloud CX
Google
Grok
Integrations Supported
Amazon Bedrock
Amazon Connect
Azure OpenAI Service
Claude
Community Phone
DeepSeek
GROW with SAP
Genesys Cloud CX
Google
Grok
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
38
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Teneo.AI
Company Location
Sweden
Company Website
www.teneo.ai/
Company Facts
Organization Name
CogniAgent
Date Founded
2024
Company Location
United States
Company Website
cogniagent.ai/
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant