Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Twilio Messaging Reviews & Ratings
    1,016 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    4 Ratings
    Company Website
  • Convoso Reviews & Ratings
    674 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    3 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,428 Ratings
    Company Website
  • PackageX OCR Scanning Reviews & Ratings
    43 Ratings
    Company Website
  • SMS Storetraffic Reviews & Ratings
    90 Ratings
    Company Website

What is Teneo?

Teneo provides organizations across diverse sectors with the essential resources to design, implement, and evaluate conversational AI chatbots effectively. Developed by Artificial Solutions, a prominent expert in Conversational AI, Teneo enables both developers and business users to work together seamlessly to craft sophisticated conversational AI applications in more than 35 languages, compatible with any operating system and device. This platform offers exceptional insights along with the capacity to analyze extensive conversational data. Notable features of Teneo include Hybrid Natural Language Understanding (NLU), visual flow design with pre-built and unlimited custom entities, comprehensive API integration management that supports multiple channels and languages, and integrated learning capabilities. Teneo stands out for its user-friendliness and versatility, making it an ideal choice for organizations looking to enhance their customer interactions. Discover more about the world of AI chatbots by reading our Definitive guide: https://www.artificial-solutions.com/chatbots.

What is IBM watsonx Assistant?

IBM watsonx Assistant represents an innovative conversational AI platform that enables a diverse range of users, including those without technical expertise, to seamlessly create generative AI assistants that provide smooth self-service experiences for customers on any device or channel, enhance employee efficiency, and expand organizational capabilities. The platform boasts an intuitive design featuring a drag-and-drop conversation builder along with ready-made templates, making it accessible for all users. It incorporates advanced Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), as well as Intelligent Context Gathering, which work collectively to enhance comprehension of conversational context in natural language. Additionally, it employs retrieval-augmented generation (RAG) techniques to deliver precise, contextual, and timely conversational responses at all times, ensuring that interactions are rooted in the company's knowledge base. This comprehensive approach not only streamlines communication but also fosters a more interactive and responsive customer engagement strategy.

Media

Media

Integrations Supported

Avaya Experience Platform
Blueworx
Genesys Cloud CX
IBM Data Refinery
IBM ILOG CPLEX Optimization Studio
IBM Watson
IBM Watson Discovery
IBM Watson Studio
IBM Z
IBM watsonx Orchestrate
IBM watsonx.ai
IntelePeer
Intercom
NICE CXone Mpower
Salesforce
Twilio Flex
UneeQ
Vonage Communications APIs (Nexmo)
storm Cloud Contact Center
voximplant

Integrations Supported

Avaya Experience Platform
Blueworx
Genesys Cloud CX
IBM Data Refinery
IBM ILOG CPLEX Optimization Studio
IBM Watson
IBM Watson Discovery
IBM Watson Studio
IBM Z
IBM watsonx Orchestrate
IBM watsonx.ai
IntelePeer
Intercom
NICE CXone Mpower
Salesforce
Twilio Flex
UneeQ
Vonage Communications APIs (Nexmo)
storm Cloud Contact Center
voximplant

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$140 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Artificial Solutions

Company Location

Sweden

Company Website

www.artificial-solutions.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/watsonx-assistant

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Popular Alternatives

Popular Alternatives

moin.ai Reviews & Ratings

moin.ai

knowhere GmbH
Yellow.ai Reviews & Ratings

Yellow.ai

Bitonic Technology Labs