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What is Tenfold?

Integrating customer data with engagement systems at key moments creates opportunities for meaningful and context-driven conversations. This approach sets a high standard for customer experiences. Tenfold provides service and sales representatives with in-depth insights into every customer during each interaction, all through a single, streamlined interface. This cutting-edge technology enables representatives to anticipate customer needs and take necessary actions that improve ticket resolution times and increase sales. By employing our extensive suite of automation tools, workflows can be streamlined, significantly reducing the workload on representatives. Tenfold automatically logs all customer interactions and notes directly into your CRM, eliminating the hassle of manual data entry. With our Click-to-Dial feature, representatives no longer need to dial numbers manually, allowing for increased efficiency. Additionally, our platform includes features like script pop-ups and simple note-taking, ensuring that representatives can devote more time to nurturing relationships instead of managing administrative tasks. In doing so, Tenfold not only enhances productivity but also fosters a more personalized customer experience.

What is Salesmate?

Salesmate is an all-in-one web-based CRM solution designed to streamline your business's sales, marketing, and customer service teams, enabling them to collaborate effectively and drive revenue growth. Serving as a single source of truth, it offers a comprehensive view of all contacts, empowering your marketing team to design targeted campaigns aligned with company objectives. Meanwhile, your sales team can efficiently oversee their sales pipeline, equipped with tools to enhance communication, increase outreach speed, and eliminate missed opportunities due to disorganization. Additionally, your customer service team can nurture key client relationships and identify upsell prospects, contributing to overall revenue enhancement. By utilizing Salesmate, all departments can align their efforts towards common goals, fostering a collaborative environment. To experience its benefits firsthand, sign up for their 15-day free trial and discover how Salesmate can transform your business operations!

Media

Media

Integrations Supported

Zendesk
HubSpot Marketing Hub
NetSuite

Integrations Supported

Zendesk
Cognito Forms
Google Drive
Integrately
Invoice Ninja
InvoiceBerry
KonnectzIT
MPZMail
Microsoft Outlook
NeverBounce
QuickBooks Online
RealWork
Textellent
Visual Visitor
WordPress
Wufoo
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$12/month/user
We offer different plans based on the features you need.

Starter - $12/month/user
Growth - $30/month/user
Boost - $40/month/user
Enterprise - Based on Custom Requirements
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tenfold

Date Founded

2014

Company Location

United States

Company Website

www.tenfold.com

Company Facts

Organization Name

Salesmate

Date Founded

2016

Company Location

United States

Company Website

www.salesmate.io

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Customer Service

Appointment Management
Performance Metrics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Sales Enablement

Collaboration
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Customer Database
Lead Management
Opportunity Management
Performance Metrics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Bulk SMS

Not specified

Clienteling

Not specified

Cold Email

Not specified

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Territory Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Legal CRM

Not specified

Marketing Automation

Not specified

Power Dialers

Not specified

Real Estate CRM

Campaign Management
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Referral Tracking
Segmentation

Sales Engagement

Not specified

Sales Force Automation

Call Management
Campaign Management
Commission Management
Contact Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Sales Forecasting

Sales Forecasting

Not specified

Sales Tracking

Not specified

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