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What is Tenfold?

Integrating customer data with engagement systems at key moments creates opportunities for meaningful and context-driven conversations. This approach sets a high standard for customer experiences. Tenfold provides service and sales representatives with in-depth insights into every customer during each interaction, all through a single, streamlined interface. This cutting-edge technology enables representatives to anticipate customer needs and take necessary actions that improve ticket resolution times and increase sales. By employing our extensive suite of automation tools, workflows can be streamlined, significantly reducing the workload on representatives. Tenfold automatically logs all customer interactions and notes directly into your CRM, eliminating the hassle of manual data entry. With our Click-to-Dial feature, representatives no longer need to dial numbers manually, allowing for increased efficiency. Additionally, our platform includes features like script pop-ups and simple note-taking, ensuring that representatives can devote more time to nurturing relationships instead of managing administrative tasks. In doing so, Tenfold not only enhances productivity but also fosters a more personalized customer experience.

What is StitchView?

StitchView offers a comprehensive snapshot of essential customer information from all your applications within a unified workspace. Accessibility to multiple applications and data should improve your productivity instead of complicating it. Optimize your workflow by eliminating the tedious tasks of searching, inputting, and disseminating information across various platforms. Effortlessly synchronize and load data throughout your workspace for a seamless experience. Tailor and maintain customized workspace layouts that organize applications for a streamlined one-screen operation. You can conveniently search for and access particular applications, views, and data from a centralized hub. By reducing the frequency of repetitive searches among numerous tools, you can reclaim a significant amount of your time. Team leaders are empowered to create and distribute personalized workflows and app configurations to their teams, fostering enhanced processes and uniform outcomes. Initiate a series of automated actions to increase the visibility of relevant customer information and react swiftly. The ability to drag and drop data between applications for selective sharing further promotes collaboration and efficiency. This capability encourages users to work more intelligently rather than harder, ultimately leading to heightened productivity across the organization. Additionally, the intuitive design of StitchView ensures that all team members can easily adapt and make the most of the platform's features to improve their daily operations.

Media

Media

Integrations Supported

Salesforce
Bullhorn
HubSpot Marketing Hub
Keap
NetSuite
Nextiva
TntWare DonorHub
Vonage Business
Zendesk

Integrations Supported

Salesforce
Gmail
Google Drive
LinkedIn
Microsoft OneDrive
Microsoft Outlook
Slack

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

Tenfold

Date Founded

2014

Company Location

United States

Company Website

www.tenfold.com

Company Facts

Organization Name

StitchView

Date Founded

2010

Company Location

United States

Company Website

www.stitchview.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Customer Service

Appointment Management
Performance Metrics

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence

Sales Enablement

Collaboration
Contact Management
Goals / Quota Management
Lead Management
Performance Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Contact Management
Customer Database
Lead Management
Opportunity Management
Performance Metrics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Center

Blended Call Center
Campaign Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Live Chat
Queue Management
Social Media Integration
Workflow Management

Integration

Dashboard
ETL - Extract / Transform / Load
Multiple Data Sources
Web Services

Sales Enablement

Contact Management
Document Management
Lead Management
Meeting Management
Proposal Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Contact Management
Contract Management
Customer Database
Field Sales Management
Lead Management
Opportunity Management
Proposal Generation

Workflow Management

Access Controls/Permissions
Business Process Automation
Calendar Management
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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