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What is Tettra?

Tettra serves as an internal knowledge repository that employs intelligent workflows to address frequently asked questions. It enables teams to document crucial policies, processes, and procedures in a centralized location. This functionality not only streamlines the onboarding process for new employees but also minimizes the time dedicated to answering common inquiries. In a landscape where cloud applications dominate our daily tasks, the ever-expanding array of software tools continues to generate a wealth of information. However, this increase in data can lead to challenges, as the fragmentation of various tools complicates the sharing of context and alignment on key decisions, particularly across different departments. It's essential that your top performers are not burdened with repetitive questions while your team grows. For effective collaboration and rapid progress, everyone must have access to the same knowledge and guiding principles. The effectiveness of your internal knowledge base hinges on the active participation of all team members. Additionally, Tettra facilitates knowledge sharing by allowing users to reference content from other systems, ensuring that valuable insights are easily accessible. This interconnected approach helps foster a more informed and agile workforce.

What is Docsie?

Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed. Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes: - A pilot onboarding service featuring portal design assistance and workforce training - Options for both internal and external knowledge bases - The ability to create multiple workspaces - Portal analytics and feedback through Docsie Vocally - A custom domain available even on the free tier - Compatibility with Markdown - The Docsie Editor, offering rich formatting and content embedding capabilities - iFrame support - The ability to import using SwaggerAPI - Access to both built-in and customizable document templates - Provision for help center deployment and an in-app help sidebar - The option to share guided tours and utilize our builder Chrome extension for content creation - Management of multiple versions and languages, along with a history of changes made - Webhook integration with Mattermost, Slack, and various other platforms - Ghost AI for language translation and ongoing development of generative AI capabilities - Project management tools that include kanban boards and task creation - Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.

Media

Media

Integrations Supported

GitHub
Jotform
Loom
Zapier
LinkedIn
Prezi
Stackreaction
Typeform
YouTube
Zight

Integrations Supported

GitHub
Jotform
Loom
Zapier
Airtable
Bitbucket
Files by Google
GitHub Gist
GitLab
Google Drive
Google Maps
JSFiddle
Microsoft Word
Okta

API Availability

API Availability

Has API

Pricing Information

$99 per month
For first 10 users
Free Version
Free Trial Offered?

Pricing Information

$39 per month (annual)
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Tettra

Date Founded

2015

Company Location

United States

Company Website

tettra.co

Company Facts

Organization Name

Docsie

Date Founded

2018

Company Location

Canada

Company Website

www.docsie.io

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Process Documentation

Not specified

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
Webhooks

Categories and Features

AI Knowledge Base

Not specified

AI Translation

Not specified

API Documentation

Not specified

Corporate Wiki

Not specified

Document Generation

Collaboration
Interaction Tracking
Multiple Output Formats
Templates

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks

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