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Canvas AI

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What is Text?

Text — AI Customer Service Text is a customer service platform with one goal most platforms don't have: generating revenue from conversations, not just closing them. It handles support, captures leads, and converts service conversations into measurable revenue. AI agent, live chat, help desk, analytics in one tool. Most platforms close tickets. Text closes sales. Here's what that looks like in practice: • AI agent — resolves FAQs, returns, and order status end to end with a 74% resolution rate, so your team handles only what needs a human • Live Chat — detects hesitation and triggers proactive conversations, so browsers convert before they leave • Help Desk — routes every conversation to the right agent with full context, so the right person closes it faster • Copilot — surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead Capture — qualifies visitors and captures intent after hours, so your team opens the day with context-rich leads • Inbox — chat, email, Messenger, and SMS in one workspace with full conversation history, so every agent has full context before they type a word • Workflows — connects Text to HubSpot, Shopify, Slack, and more, so routing, tagging, and follow-ups run automatically • Product recommendations — surfaced in chat from catalog data, so every support conversation is a sales opportunity • Reports — track chat volume, CSAT, AI resolution rates, and team performance in one place, so you know exactly what's driving revenue and what isn't • One workspace — manage chats, tickets, emails, and reports in one place, so your team never switches tools to get the full picture The gap between a support team and a sales team is smaller than most businesses think. Text closes it. Built for enterprise trust and security • SOC 2 • GDPR • CCPA • PCI DSS Trusted by 35,000+ companies — PayPal, IKEA, Sephora, Mercedes-Benz. Free for 14 days, no credit card required

What is Canvas AI?

Canvas serves as a cutting-edge platform that utilizes AI technology to enhance customer success by transforming data into actionable insights. It seamlessly integrates with existing data sources, offering a unified perspective that facilitates proactive management of customer relationships. Key features include the early identification of risks, the detection of potential growth opportunities, and the automation of tedious tasks, allowing teams to dedicate their efforts to strategic initiatives. The AI-powered alerts and the Canvas Copilot function assist in prioritizing essential actions and managing complex tasks efficiently. In addition, Canvas offers generative analytics for customizable reporting in real-time, which improves the understanding of ROI and progress communicated to clients. Its streamlined implementation process adapts to existing datasets, delivering immediate advantages. Ultimately, Canvas empowers customer success teams to move from a reactive stance to a proactive strategy that emphasizes growth and development opportunities. By harnessing Canvas's sophisticated features, organizations can strengthen their customer relationships and achieve lasting success in the market. This innovative approach not only fosters a more engaged customer base but also positions companies for future advancements.