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What is TextBack?

TextBack provides a valuable solution for local enterprises that depend on telephone interactions by enabling them to automatically reply to missed, busy, and after-hours calls with text messages, along with offering a shared inbox. Callers have the opportunity to engage in a two-way conversation, request call backs, receive quotes, send images, or schedule appointments according to available time slots. The system supports communication in both English and Spanish, incorporates AI-generated responses that must be approved by the business before being sent, and includes follow-up messages, reminders for quotes and appointments, as well as requests for customer reviews after services are completed. Furthermore, businesses benefit from access to a built-in website, a lead-form inbox, and options for directory listings, enhancing their visibility and outreach. To boost operational productivity, TextBack provides weekly summaries of activities and urgent message alerts specifically designed for trades such as HVAC, plumbing, electrical services, and roofing, ensuring that local service providers remain connected and attentive to customer needs. This all-encompassing service not only optimizes communication but also aids businesses in building stronger relationships with their customers and enhancing overall service delivery. In doing so, TextBack helps local businesses thrive in a competitive environment by streamlining their customer interactions effectively.

What is Activ8 SMS?

Activ8 is a cloud-based solution designed to assist small businesses and marketing agencies in managing customer communications and follow-up effectively. This cutting-edge platform integrates SMS, WhatsApp, iMessage, and RCS messaging, while also offering automated follow-up campaigns, interactive messaging capabilities, and AI-driven responses customized to align with a company’s website and documentation. It boasts a collection of campaign templates aimed at improving lead follow-up, sending reminders, and reactivating past customers, enabling teams to oversee engagements and take over when the AI hands off control. In addition, the platform incorporates Voice AI technology that can handle calls, qualify inquiries, and schedule appointments seamlessly. Activ8 also features valuable tools for conducting lead searches, performing phone verifications, sending Shopify order notifications, synchronizing customer data, and integrating calendars with Google Calendar and Microsoft Outlook to check availability and streamline booking processes. Users have the ability to connect their Android devices to initiate campaigns and efficiently manage responses via the platform. As a comprehensive solution, Activ8 is specifically designed for enterprises aiming to convert inquiries and bookings into long-lasting customer relationships, thereby optimizing their communication strategies and boosting operational efficiency. Consequently, small businesses leveraging this platform stand to greatly enhance their customer engagement and follow-up tactics, ultimately fostering growth and customer loyalty.

Media

Media

Integrations Supported

Integrations Supported

Google Calendar
Microsoft Outlook
Shopify
WhatsApp

API Availability

API Availability

Pricing Information

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Offered?

Pricing Information

$47/month
Starter is $47/month for 2 workspaces and 1 device, with unlimited SMS and 5 active campaigns. The 14-day free trial requires no credit card. Voice AI is approximately $0.20/minute with no monthly minimum.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

GoTextBack

Company Location

United States

Company Website

gotextback.com

Company Facts

Organization Name

Inst8 Limited

Date Founded

2025

Company Location

New Zealand

Company Website

activ8sms.com

Categories and Features

Categories and Features

SMS Marketing

Not specified

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