Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Notifyre Reviews & Ratings
    67 Ratings
    Company Website
  • CallHub Reviews & Ratings
    428 Ratings
    Company Website
  • iPlum Reviews & Ratings
    9,148 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website
  • Numa Reviews & Ratings
    14 Ratings
    Company Website
  • Pocomos Reviews & Ratings
    45 Ratings
    Company Website
  • InboxAlly Reviews & Ratings
    136 Ratings
    Company Website
  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website

What is TextBack?

TextBack provides a valuable solution for local enterprises that depend on telephone interactions by enabling them to automatically reply to missed, busy, and after-hours calls with text messages, along with offering a shared inbox. Callers have the opportunity to engage in a two-way conversation, request call backs, receive quotes, send images, or schedule appointments according to available time slots. The system supports communication in both English and Spanish, incorporates AI-generated responses that must be approved by the business before being sent, and includes follow-up messages, reminders for quotes and appointments, as well as requests for customer reviews after services are completed. Furthermore, businesses benefit from access to a built-in website, a lead-form inbox, and options for directory listings, enhancing their visibility and outreach. To boost operational productivity, TextBack provides weekly summaries of activities and urgent message alerts specifically designed for trades such as HVAC, plumbing, electrical services, and roofing, ensuring that local service providers remain connected and attentive to customer needs. This all-encompassing service not only optimizes communication but also aids businesses in building stronger relationships with their customers and enhancing overall service delivery. In doing so, TextBack helps local businesses thrive in a competitive environment by streamlining their customer interactions effectively.

What is Equiitext?

Connecting with customers via SMS text messaging can greatly boost engagement and increase sales for your company. Our AI assistant, ALINA, delivers prompt and conversational responses to customer questions, making them feel acknowledged and valued. By actively interacting with your clientele, you can cultivate brand loyalty and establish significant relationships. This approach simplifies your sales pipeline, allowing you to see tangible results while monitoring your progress. SMS serves as the fastest and most direct way to reach your customers, giving them the flexibility to start conversations with your business whenever they wish. With EquiiText, you can set yourself apart from the competition and provide a dependable brand experience. Nurturing enduring relationships aids in customer retention, and the EquiiText auto-reply feature efficiently manages customer support, allowing you to conserve time and resources. Moreover, employing drip messaging can help maintain regular follow-ups, ensuring you stay present in your customers’ minds, which ultimately boosts your engagement strategy. Experience the ease of keeping your brand at the forefront of your customers’ thoughts through effective communication and watch as it positively impacts your business growth!

Media

Media

Integrations Supported

Integrations Supported

WooCommerce
Zapier

API Availability

API Availability

Pricing Information

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Offered?

Pricing Information

$9.79 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

GoTextBack

Company Location

United States

Company Website

gotextback.com

Company Facts

Organization Name

Equiitext

Date Founded

2018

Company Location

United States

Company Website

equiitext.com

Categories and Features

Categories and Features

Popular Alternatives

No Alternatives

Popular Alternatives