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What is TextBack?

TextBack provides a valuable solution for local enterprises that depend on telephone interactions by enabling them to automatically reply to missed, busy, and after-hours calls with text messages, along with offering a shared inbox. Callers have the opportunity to engage in a two-way conversation, request call backs, receive quotes, send images, or schedule appointments according to available time slots. The system supports communication in both English and Spanish, incorporates AI-generated responses that must be approved by the business before being sent, and includes follow-up messages, reminders for quotes and appointments, as well as requests for customer reviews after services are completed. Furthermore, businesses benefit from access to a built-in website, a lead-form inbox, and options for directory listings, enhancing their visibility and outreach. To boost operational productivity, TextBack provides weekly summaries of activities and urgent message alerts specifically designed for trades such as HVAC, plumbing, electrical services, and roofing, ensuring that local service providers remain connected and attentive to customer needs. This all-encompassing service not only optimizes communication but also aids businesses in building stronger relationships with their customers and enhancing overall service delivery. In doing so, TextBack helps local businesses thrive in a competitive environment by streamlining their customer interactions effectively.

What is GrowthNearby?

GrowthNearby is a cloud-based solution designed to help businesses in industries like roofing, HVAC, plumbing, and electrical work manage their reviews and improve their local online presence. Business owners can easily ask satisfied customers for Google reviews after completing a job through text, WhatsApp, or email, allowing for messages to be sent from their personal devices, and reminders can be sent to prompt those who have not yet provided feedback. The platform offers several free features, including tools for auditing Google Business Profiles, monitoring map rankings, generating review links, and creating QR codes. With the free plan, users can request reviews from up to 10 customers and maintain a customer list of 25. For a yearly fee of $97, the Year Pack provides additional benefits such as AI-generated responses to reviews, enhanced text for Google profiles, monthly performance reports, a website badge that showcases live Google ratings, and a weekly batch of 104 posts for both Google and Facebook. This service is particularly well-suited for local tradespeople looking to gather valuable customer feedback and increase their visibility on Google Maps, which can play a crucial role in expanding their businesses. By utilizing GrowthNearby, tradespeople can significantly enhance their reputation and outreach in a competitive market.

Media

Media

No images available

Integrations Supported

Integrations Supported

Google Business Profile
WhatsApp

API Availability

API Availability

Pricing Information

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Offered?

Pricing Information

$97 one-time
The Year Pack costs $97 as a one-time payment for one year, with no renewal charge or contract. It includes the paid review-management features and a 30-day money-back guarantee. A free plan is also available, with review requests to 10 customers and a customer list of up to 25.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

GoTextBack

Company Location

United States

Company Website

gotextback.com

Company Facts

Organization Name

GrowthNearby

Date Founded

2026

Company Location

Pakistan

Company Website

growthnearby.com

Categories and Features

Categories and Features

Review Management

Not specified

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