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What is TextBack?

TextBack provides a valuable solution for local enterprises that depend on telephone interactions by enabling them to automatically reply to missed, busy, and after-hours calls with text messages, along with offering a shared inbox. Callers have the opportunity to engage in a two-way conversation, request call backs, receive quotes, send images, or schedule appointments according to available time slots. The system supports communication in both English and Spanish, incorporates AI-generated responses that must be approved by the business before being sent, and includes follow-up messages, reminders for quotes and appointments, as well as requests for customer reviews after services are completed. Furthermore, businesses benefit from access to a built-in website, a lead-form inbox, and options for directory listings, enhancing their visibility and outreach. To boost operational productivity, TextBack provides weekly summaries of activities and urgent message alerts specifically designed for trades such as HVAC, plumbing, electrical services, and roofing, ensuring that local service providers remain connected and attentive to customer needs. This all-encompassing service not only optimizes communication but also aids businesses in building stronger relationships with their customers and enhancing overall service delivery. In doing so, TextBack helps local businesses thrive in a competitive environment by streamlining their customer interactions effectively.

What is MairyAI?

MairyAI functions as a cloud-based AI receptionist designed specifically for small businesses, adeptly handling customer phone communications, especially for home-service providers and teams that rely on appointments. This smart voice assistant is capable of greeting incoming calls, introducing itself as an AI-driven helper, and using pre-approved business information to interact with callers; it can take messages, route calls to the right team member, or even arrange appointments. By seamlessly integrating with scheduling tools like Google Calendar, Microsoft Outlook, or its proprietary calendar, it checks availability and can confirm bookings with selected staff, providing email confirmations to callers. After each call, the user-friendly dashboard delivers insights into the call results and comprehensive written summaries for better business analytics. MairyAI is meticulously engineered to enhance processes surrounding inbound business communications, making it an excellent choice for various service sectors, including HVAC, plumbing, electrical services, landscaping, roofing, pest control, and automotive repairs, thereby streamlining operations and improving customer interactions. Moreover, the platform is designed to continuously evolve, adapting to user needs and ensuring that businesses stay ahead in the realm of customer engagement technology. This adaptability not only benefits the businesses but also fosters a more responsive and efficient service experience for customers.

Media

Media

No images available

Integrations Supported

Integrations Supported

Google Calendar
HubSpot CRM
Microsoft Outlook
Salesforce

API Availability

API Availability

Pricing Information

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Offered?

Pricing Information

$199/month
Starter is $199 per month and includes 500 minutes. Paid plans are billed monthly, with no setup fee or minimum term. The 14-day free trial includes 50 minutes and requires no credit card.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

GoTextBack

Company Location

United States

Company Website

gotextback.com

Company Facts

Organization Name

Anabtawi Labs LLC

Date Founded

2026

Company Location

United States

Company Website

mairyai.com

Categories and Features

Categories and Features

AI Receptionists

Not specified

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