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What is TextBack?

TextBack provides a valuable solution for local enterprises that depend on telephone interactions by enabling them to automatically reply to missed, busy, and after-hours calls with text messages, along with offering a shared inbox. Callers have the opportunity to engage in a two-way conversation, request call backs, receive quotes, send images, or schedule appointments according to available time slots. The system supports communication in both English and Spanish, incorporates AI-generated responses that must be approved by the business before being sent, and includes follow-up messages, reminders for quotes and appointments, as well as requests for customer reviews after services are completed. Furthermore, businesses benefit from access to a built-in website, a lead-form inbox, and options for directory listings, enhancing their visibility and outreach. To boost operational productivity, TextBack provides weekly summaries of activities and urgent message alerts specifically designed for trades such as HVAC, plumbing, electrical services, and roofing, ensuring that local service providers remain connected and attentive to customer needs. This all-encompassing service not only optimizes communication but also aids businesses in building stronger relationships with their customers and enhancing overall service delivery. In doing so, TextBack helps local businesses thrive in a competitive environment by streamlining their customer interactions effectively.

What is SolveX?

SolveX is an innovative cloud software solution tailored for independent mobile auto detailers, encompassing a variety of features such as customer scheduling, appointment notifications, job management, invoicing, payment links, text messaging, missed-call responses, and post-service review requests, all on one platform. This software enables detailers to easily share an online booking page, keep extensive records of customer interactions, and manage communications, including texts, calls, and job images, all in one accessible place, fostering efficient client engagement through text messaging. Each subscription plan comes with a professionally created and managed business website, designed by founder Jackson Main, which can be customized with any changes requested within a swift 24-hour period. Priced at $99 per month with no setup fees or binding contracts, users benefit from a risk-free 14-day trial that does not require credit card information. This platform not only optimizes the management of appointments and customer relationships but also boosts operational productivity, allowing detailers to concentrate on providing exceptional service. Ultimately, SolveX equips mobile auto detailers with a robust set of tools that enables them to excel in a competitive landscape while adapting to the evolving demands of their clientele. With its user-friendly interface and comprehensive features, this solution serves as a vital asset for detailers looking to enhance their business operations.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Offered?

Pricing Information

$99/month
One plan at $99 per month, with no setup fee or contract. Includes a 14-day free trial; no payment card is required to start.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

GoTextBack

Company Location

United States

Company Website

gotextback.com

Company Facts

Organization Name

SolveX Labs

Date Founded

2023

Company Location

United States

Company Website

solvex.dev

Categories and Features

Categories and Features

Auto Detailing

Not specified

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