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What is TextNinja?

TextNinja is an intuitive platform that empowers small local businesses to enhance their online presence by converting website visitors into dedicated customers. The tool accomplishes this through a simple SMS chat widget that facilitates real-time conversations with potential clients as they navigate your site. With a focus on user-friendliness, TextNinja does not require any technical skills for installation. In just a few minutes, you can establish a direct line of communication on your website, allowing you to engage with visitors instantly, address their inquiries, and offer customized suggestions. This prompt interaction not only improves the customer experience but also significantly boosts the chances of turning visitors into paying customers. For small enterprises, grasping customer preferences is vital, and TextNinja equips you with valuable insights through direct dialogues. This capability allows you to better customize your offerings, leading to increased customer satisfaction and lasting loyalty. Ultimately, leveraging such a tool can give your business a competitive edge in today's digital landscape.

What is Promoter Ninja?

Leverage Promoter Ninja for NPS to effectively send out Net Promoter Score (NPS) surveys to your clients and collect their feedback with ease. This tool facilitates segmented analysis through a single interaction, making it easier to comprehend customer insights. Furthermore, Promoter Ninja for NPS offers the capability to distribute surveys in multiple languages, accommodating a wide range of customers. By utilizing these features, businesses can significantly boost customer engagement and enhance overall satisfaction levels, ultimately leading to improved loyalty and retention. Embracing such a platform can transform how organizations connect with their clientele.

Media

Media

Integrations Supported

Integrations Supported

SendGrid
Slack

API Availability

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$10.00/month
Starting Price $12.31/month 1,000 surveys
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

TextNinja

Date Founded

2024

Company Location

Canada

Company Website

textninja.com

Company Facts

Organization Name

Hoshinplan Strategy

Date Founded

2015

Company Location

Spain

Company Website

www.promoter.ninja/

Categories and Features

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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