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What is TextNinja?

TextNinja is an intuitive platform that empowers small local businesses to enhance their online presence by converting website visitors into dedicated customers. The tool accomplishes this through a simple SMS chat widget that facilitates real-time conversations with potential clients as they navigate your site. With a focus on user-friendliness, TextNinja does not require any technical skills for installation. In just a few minutes, you can establish a direct line of communication on your website, allowing you to engage with visitors instantly, address their inquiries, and offer customized suggestions. This prompt interaction not only improves the customer experience but also significantly boosts the chances of turning visitors into paying customers. For small enterprises, grasping customer preferences is vital, and TextNinja equips you with valuable insights through direct dialogues. This capability allows you to better customize your offerings, leading to increased customer satisfaction and lasting loyalty. Ultimately, leveraging such a tool can give your business a competitive edge in today's digital landscape.

What is Text Request?

Text Request is a dynamic messaging platform designed to enhance customer interaction. We have developed user-friendly messaging solutions that address common communication challenges. This enables you to effectively reach and engage with customers from any location. Text Request is versatile, accommodating everything from individual users managing a handful of conversations to large teams sending millions of messages, along with tailored solutions through our API. Our website offers insights into how we support busy professionals in improving conversational messaging and fostering customer engagement, making it easier than ever to connect with your audience. Whether you're a small business or a large corporation, Text Request is equipped to scale alongside your needs.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Clio
Constant Contact
Constant Contact Lead Gen & CRM
FranConnect
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Mindbody
Pipedrive
QuickBooks Online
Shift4Shop
Stackreaction
Sugar Connect
Zapier

API Availability

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$59 per month
All accounts come with unlimited users, unlimited contacts, and all features. Plan prices are based on volume of messages.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TextNinja

Date Founded

2024

Company Location

Canada

Company Website

textninja.com

Company Facts

Organization Name

Text Request

Date Founded

2014

Company Location

United States

Company Website

www.textrequest.com

Categories and Features

Categories and Features

Appointment Scheduling

Appointment Reminders
Online Payments

Customer Communications Management

Batch Communications
Chat / Messaging
On-Demand Communications
Personalization

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Live Chat

Customer Service

Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management

Employee Communication Tools

Chat / Messaging
File Sharing

Mobile Marketing

Channel Attribution
Engagement Monitoring
Text Messaging

Political Campaign

Campaign Analysis
Non-Partisan
Online Payment Processing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging

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