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What is Textellent?

Textellent provides comprehensive business texting solutions that encompass SMS, MMS, and customer support features. Their platform streamlines the creation, administration, and analysis of SMS and MMS marketing campaigns, making it user-friendly for businesses. By enabling local business phone lines for texting, Textellent empowers you to engage with customers through a familiar number for various purposes, including marketing, customer service, and sales initiatives. Additionally, the service facilitates appointment scheduling and management, offering features like booking, confirmations, reminders, and follow-ups. It also includes options for keywords and shortcodes to create easy opt-in programs that adhere to TCPA regulations, all enhanced by artificial intelligence. Furthermore, Textellent Messenger is a complimentary extension for Google Chrome that allows users to conduct Business Texting directly from any webpage or web application, thus enhancing usability and accessibility for businesses looking to connect with their customers more effectively.

What is Emitrr?

Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.

Media

Media

Integrations Supported

Adobe Marketo Engage
Billsby
BlueSnap
Close
Cognito Forms
DaySmart Appointments
Formstack
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Moosend
NetHunt CRM
PayPal Checkout
Pipedrive
Salesforce
Taxware
Zoho Checkout
Zoho Forms

Integrations Supported

DentiMax
athenahealth Population Health

API Availability

Has API

API Availability

Pricing Information

$59 per month
Several flexible pricing options are supported.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Textellent

Date Founded

2014

Company Location

United States

Company Website

textellent.com/

Company Facts

Organization Name

Emitrr

Date Founded

2019

Company Location

United States

Company Website

emitrr.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Recurring Appointments

Bulk SMS

Not specified

SMS API

Not specified

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

AI Review Management

Not specified

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition

Conversational AI

Omni-Channel
Virtual Assistant

Customer Experience

Customer Segmentation
Feedback Management
Knowledge Management

Customer Service

Appointment Management
Call Center Management
Knowledge Base
Live Chat
Surveys & Feedback
Virtual Assistant

Dental

Appointment Management
Inventory Management

Patient Engagement

Appointment Scheduling
Mobile Access
Progress Tracking

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP

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