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Ratings and Reviews 0 Ratings
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TextUsTextUs stands out as the premier text messaging service for businesses aiming to facilitate instantaneous conversations with candidates, leads, employees, and clients. Engaging through text messaging has become one of the most effective ways to directly connect with customers, job applicants, and team members. The interactive nature of two-way, one-on-one messaging significantly boosts engagement, with teams receiving ten times more responses via text than through traditional email or phone calls. As a modern form of communication, business text messaging proves to be far more effective than older methods. TextUs features an interface that resembles a conventional SMS inbox, enabling users to effortlessly manage contacts, dialogues, campaigns, and additional information. Whether accessing the TextUs web application from a desktop or utilizing the Chrome extension with your CRM or ATS, the platform offers versatility. Moreover, the mobile app allows users to communicate and respond promptly while on the move, ensuring that no opportunity for engagement is missed. This adaptability enhances the overall efficiency of business communications.
What is Textology?
Activates text capabilities for traditional landline phones, including both toll-free and regular numbers. The system incorporates automated replies such as "we are currently closed and will respond to your message shortly," along with rapid responses based on predefined customer service scripts. Conversations can be assigned to specific groups of agents or individual representatives, ensuring efficient communication. It supports interactions that can range from private chats to mass messages dispatched to a customer distribution list. Additionally, it allows for message forwarding straight to your email inbox and mobile messaging platforms, enabling effortless responses. This all-encompassing support not only boosts customer interaction but also optimizes the overall communication workflow, making it easier to manage inquiries. By integrating these features, businesses can significantly enhance their responsiveness and service quality.
What is Aerialink?
Navigating the complexities of business-to-consumer (B2C) texting can be challenging without the right support. Fortunately, TruReach Deliver Aerialink simplifies the process of business texting services, offering extensive customization options tailored to meet diverse needs. This groundbreaking solution marks a new chapter in consumer engagement, emphasizing simplicity, security, and effective communication. With iconectiv's TruReach Deliver Aerialink, users enjoy an unprecedented level of convenience and adaptability. Their team of messaging experts is available to provide comprehensive assistance, ensuring that solutions are finely tuned to your business goals. You can easily utilize various messaging platforms, including SMS and MMS, making your communication strategies more dynamic. Furthermore, you can send messages from a range of number types—whether landline, wireless, toll-free, or shortcodes—giving you added flexibility. The Conversations application, which operates as software as a service (SaaS), allows you to manage all B2C text communications from a single interface. Additionally, there's an opportunity to rebrand this service under your own name, which can create new revenue avenues for your messaging business and significantly improve customer satisfaction. This holistic strategy not only equips you to succeed in the competitive consumer engagement field but also fosters long-term relationships with your audience. As businesses evolve, staying ahead of the curve in messaging technology becomes increasingly essential for maintaining a competitive edge.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$78 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Textology
Date Founded
2015
Company Location
United States
Company Website
www.textology.co
Company Facts
Organization Name
iconectiv
Date Founded
1984
Company Location
United States
Company Website
www.aerialink.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Categories and Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win