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What is The Change Shop?

The Change Shopâ„¢ provides an efficient solution for leaders looking to navigate organizational change while minimizing expenses, equipping them with sophisticated tools to analyze and oversee employee feedback through a single subscription model. With this resource, you can quickly send out short, mobile-optimized surveys via email to collect insights from your team regarding the effectiveness of the change initiatives. Neglecting effective change management can lead to significant challenges, making it crucial to assess your preparedness for future projects and adhere to established best practices. In addition, this tool enables you to gauge the perceptions of other managers and team leaders about the change's progress. By gathering feedback from the leadership team, you can create customized reports that encapsulate the shared perspectives, enhancing decision-making. Before embarking on your next major change project, leverage this tool to simulate different scenarios and identify potential risks unique to your industry, which will help you remain ready for any challenges that may arise. Ultimately, successful change management encompasses not only the execution of strategies but also a deep understanding of the intricate dynamics within your team and their readiness to embrace change. Moreover, this comprehensive approach fosters a culture of continuous improvement, enabling leaders to adapt and thrive in an ever-evolving business landscape.

What is BrightGauge?

Founded in 2011, BrightGauge, a product of ConnectWise, was developed to fill a significant void in the small to medium-sized IT services sector. It offers an enhanced method for clients to retrieve data and oversee their operations more effectively. With BrightGauge Software, users can showcase all their business metrics in a unified interface through the use of gauges, dashboards, and client reports. Currently, over 1,800 businesses around the globe utilize BrightGauge. The software seamlessly integrates with a variety of popular business tools, including ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, making it a versatile choice for many organizations. This broad compatibility ensures that users can streamline their workflows and improve their overall business performance.

Media

Media

Integrations Supported

Integrations Supported

Aptora Total Office Manager
Backup Radar
BizRatings
ConnectWise CPQ
CrewHu
Datto SIRIS
Datto Workplace
Kaseya VSA
Liongard
Microsoft OneDrive
N-able N‑central
Network Glue
Paessler PRTG
QuickBooks Enterprise
QuickBooks Online
Salesforce
Sophos Intercept X Endpoint
Strategy Overview
Strety
Zendesk

API Availability

API Availability

Pricing Information

$29 per month
Free Trial Offered?

Pricing Information

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Webinars

Company Facts

Organization Name

The Change Shop

Date Founded

2017

Company Location

United States

Company Website

www.thechangeshop.com

Company Facts

Organization Name

ConnectWise

Date Founded

2011

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/brightgauge

Categories and Features

Change Management

Change Calendar
Change Planning
Prioritization
Task Management

Employee Feedback

Not specified

Categories and Features

Business Performance Management

Ad Hoc Reports
Dashboard
Key Performance Indicators
Scorecarding

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Private Dashboards
Public Dashboards
Scorecards

Data Visualization

Analytics
Dashboard Creation
Filtered Views

Reporting

Customizable Dashboard
Data Source Connectors
Email Reports
Forecasting
Scheduled / Automated Reports

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